Latest Inspection
This is the latest available inspection report for this service, carried out on 13th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Juliana Close 46.
Annual service review
Name of Service: Juliana Close 46 The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: THOMAS McKERVEY Date of this annual service review: 2 2 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Off Thomas More Way East Finchley London N2 0TJ 02083430016 F/P02083430016 jaylott@adepta.org.uk www.dimensions-uk.org Dimensions (ADP) Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 6 6 0 0 One specified service user. One specified service user who is over 65 years of age, may continue to be accommodated in the home for as long as the home continues to meet the service user`s needs. The home must advise the regulating authority at such times as the specified service user vacates the home. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 46 Juliana Close is a purpose-built home designed to provide personal care and support for six adults of either gender, who have a learning and a physical disability. The home, which opened in November 1993, is leased from Servite Housing Association and is managed by Pentahact, trading as Adepta, which is a Barnet based organisation. Adepta also manage several other homes in the borough. The six places available, are funded by a block contract with the local authority. The home is a six-bedded bungalow in a quiet cul-de-sac in a housing estate.
Annual Service Review Page 2 of 6 The communal areas comprise of a large lounge, a quiet room and a kitchen/diner. There are two assisted bathrooms, two toilets and a shower room, and there are gardens to the front, side and rear of the property. The home has its own vehicle, which can accommodate wheelchairs. The stated aims of the home are to provide twenty-four hour care and support for people with profound learning disabilities and to enable them to live as independently as possible in the community. The fees for the service are £1,429.26 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? This annual service review included a review of all the information that the Commission has received about the service since the last inspection. This included the Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people who use the service. The AQAA also gives us some numerical information about the people who use the agency and the staff who work in it. As part of this review, we also asked for questionnaires to be sent to residents and staff to ask them for comments about the service. Unfortunately, the manager informed us that they had not received these, so we have not been able to use these in this review. The previous key inspection and relevant information from other organisations and what other people have told us about the agency were considered as part of this review. We also looked at the information we have about how the service deals with any complaints or significant events that have happened. These are called notifications and they are a legal requirement. We also visited the service on the 4th of June 2009 to assess the impact of the registered managers extra responsibility in overseeing the management of another Adepta home in Barnet. We wished to be assured that this did not have a negative effect on Juliana Close. What has this told us about the service? This is an example of the managers comments in the AQAA; We ensure that the people we support are formally involved in the recruitment and selection process. Within Adepta there are regional invovlement groups where people we support meet to discuss how they want to be supported. The small groups feed back into a larger strategic group which reports to the Board of Trustees. One of the people who lives at Juliana Close is an active member of the regional involvement group. At the last key inspection in June 2008, the home achieved a quality rating of 2 Stars. This means that the people who live in this home experience good quality outcomes. The information available to us from the AQAA, our random visit and ongoing correspondence with the home, indicates that they are still providing a good service. We discussed the current management of the service with the manager and her deputy when we visited the home. It was evident that the deputy manager and the staff team who have been together for a long time, were managing the service satisfactorily on the days that the registered manager is at the other home. We were informed that additional support was available from Adepta senior management. We found at the last inspection, that the people who live in the home enjoy a good quality of life and they are supported with dignity and respect by dedicated. We were satisfied at the random visit that this continued to be the case, having observed that the residents appeared well dressed, clean and well cared for. We noted that the landlord had addressed several repair and maintenance issues we raised at the last inspection. We asked the manager to request that the paving around the garden be repaired to ensure that the surface is even so that residents are not at risk of falls. We sampled two residents money and noted that the money kept for safeguarding by the home, was reconciled by the records and receipts we saw. The Annual Service Review Page 4 of 6 home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 12th June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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