Latest Inspection
This is the latest available inspection report for this service, carried out on 15th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Kings Bromley Nursing Home.
Annual service review
Name of Service: Kings Bromley Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service 1 9 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Brassington Date of this annual service review: 1 0 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Manor Park Kings Bromley Staffordshire DE13 7JA 01543472552 01543472332 kbeuropean@btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: European Care (Central) Limited Number of places (if applicable): Under 65 Over 65 55 0 55 0 55 0 Physical Disability (PD) Minimum age 55 years on admission The maximum number of service users who can be accommodated is: 55 The registered person may provide the following category of service only: Care Home with Nursing (Code N); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) 55 Dementia (DE) 55 Physical Disability (PD) 55 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Kings Bromley nursing home provides nursing and personal care to elderly persons. The establishment is an extended part two-storey detached property situated in the picturesque village of Kings Bromley, within easy access to public transport. It is set in
Annual Service Review Page 2 of 6 1 9 1 1 2 0 0 8 its own extensive grounds with enclosed patio and gardens. Thirty-six single and three shared bedrooms are located on the ground floor. First floor accommodation, including nine single and two double bedrooms, is accessed via stairs and shaft lift. The home provides spacious accommodation, which is furnished in a homely style. There are communal lounges on the ground floor and also a separate dining room adjacent to the kitchen. A homely environment has been created throughout. This is particularly evident on the smaller unit where the home provides care for people with dementia. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the registered person on 07/10/09. The AQAA is a self-assessment tool, which focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Surveys were sent to the home to distribute to people who use the service, staff and professionals. We received one survey from a family member and one survey from a member of staff. The previous key inspection report. Information we have about how the service has managed any complaints. What has this told us about the service? The registered person completed and returned the AQAA within the required timescales and it provided some good information about the outcomes for the people using the service. To ensure the views of people who use the service are promoted and incorporated into what the service do, they told us that they send out questionnaires and collate the information. If a deficit in the standards is found they told us they will then act upon that area. The AQAA recorded that there are regular resident meetings, and relatives are also able to take part in these. The service acts upon their peoples requests and their point of view is valued. Feedback is given to people who use the service and relatives on issues raised and people are kept informed of all progress. As a result of listening to people who use the service they told us they have created small seating areas in many places around the home; this allows people who use the service and relatives to sit where they choose and not to sit only in the lounge areas. They have replaced hand rails all around the home, a new style of rails fitted in toilets for extra security to support being to move independently around the home. The service has raised money and had a summer house built to allow people who use the service and relatives to sit outside and enjoy the fresh air and be protected from the weather. For activities the AQAA recorded that more poetry sessions have been arranged and staff have organised a domino competition with a trophy going to the winning team. Annual Service Review Page 4 of 6 There are quiz nights, where people who use the service, staff family and friends all get together in their teams and compete against each other. They reported that there has been an increase in external entertainers coming into the home; this now happens twice a month. The service reported in the AQAA that they have strengthened their links with the local community, and had a stall at the local village annual show, which they told us was a success and it has raised their profile within the community. The service has purchased a very large flat screen television, as comments were taken on board that previously it could not be seen from all areas in the lounge. The AQQA recorded that they offer a wide variety of staff training and updates. This means that people are able to benefit from a well trained staff team who regular update their skills and knowledge. People who use the service are encouraged to make choices and staff respect peoples privacy and dignity. Individuals can express their views both good and bad, then staff act upon these to provide a satisfactory outcome. The completed survey recorded that staff are approachable and will answer any question. The service recorded in the AQAA that they deliver a high quality of dementia care and maintain links with dementia services within the organisation and with the Alzheimers association. This means the service keeps up to date with modern practices and improved ways of working with people with dementia. We looked at the information in the AQAA and in the surveys, and our judgement is that the home is still providing an excellent service and they know what further improvements they have to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, however we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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