Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Kingston House.
Annual service review
Name of Service: Kingston House The quality rating for this care home is: The rating was made on: two star good service 0 4 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Griffiths Date of this annual service review: 0 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 10 The Street Kingston Canterbury Kent CT4 6HZ 01227832981 01227832981 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mr Jonathan Plummer Conditions of registration: Category(ies) : learning disability Conditions of registration: CareTech Community Services (No.2) Ltd Number of places (if applicable): Under 65 Over 65 9 0 The maximum number of service users who can be accommodated is: 9 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Kingston House is registered to provide care and support for nine adults who have a learning disability. The home is a detached, two-storey property, set in its own grounds and within the quiet, rural village of Kingston. All bedrooms are single and
Annual Service Review Page 2 of 6 New registered manager 0 4 0 9 2 0 0 8 two have en-suite facilities. There is no lift so wheelchair access is restricted to the ground floor. There is parking for several vehicles to the front of the premises and the rear garden is accessible for residents from the lounge and has far reaching views over the countryside. There is a pub and a shop in the village. Canterbury and Dover are approximately half an hour drive away. A bus stop is within walking distance of the house. The home has a wheelchair accessible mini-bus. Staff cover is provided 24 hours a day, to meet people living at the homes assessed needs. The fee range for the service at the time of the last inspection was £1189.29 to £1521.29 per week. Further information can be obtained from the manager of the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The registered manager sent us the completed AQAA within the required timescale. The AQAA shows that the manager has taken action to make improvements to the service following any feedback from the people that use it. Some of the improvements made include a wider range of activities and the introduction of more communication aids such as a picture menu board. Some areas of the home have been redecorated in the colours chosen by service users and the kitchen has been refitted to include an adjustable height worktop for wheelchair users. All staff employed in the home complete a learning disability qualification and most have either completed their NVQ award or are working toward this. The manager told us, in the AQAA, that further development has been achieved in supporting the staff team to continually review their practice and to embrace any required changes. The recording and planning systems have been fully reviewed and restructured since the last inspection to ensure they are person centred. the manager has told us that further work is planned in this area to ensure person centred planning is at the heart of the service. The home now uses person centred tools such as my healthy plan and my time to support service users to take more control of their lives. There are a number of ways in which the home supports service users to have a say about their care. This includes weekly 1-1 talk time sessions and support to attend the local learning disability partnership board meetings. Annual Service Review Page 4 of 6 We received completed surveys from five people using the service. All five people had support to complete these. The surveys gave positive feedback about the support they receive and told us that they can make their own decisions in their daily lives. People said they can choose how they spend their time in the day and some said they can choose how they spend their time in the evenings and at weekends. Comments included I do quite a lot of outings, They look after my needs and they treat me kindly. The surveys confirmed that everyone is aware of the homes complaints procedure. The meals were highlighted as a positive aspect of the service in several of the surveys. The home continues to let us know about things that have happened since our last key inspection and they show us that they manage issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 4th September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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