Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Lynfords.
Annual service review
Name of Service: Lynfords The quality rating for this care home is: The rating was made on: two star good service 0 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Caroline Johnson Date of this annual service review: 1 3 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 3a Nursery Close Hailsham East Sussex BN27 2PX 01323440843EX22 01323449555 nursery@regard.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Ms Dawn Robbins Conditions of registration: Category(ies) : learning disability Conditions of registration: The Regard Partnership Ltd Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users to be accommodated is 6. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The appointed manager was successful in her application to register with the Commission. 0 6 0 2 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Lynfords is a purpose built bungalow, situated in a quiet residential area of Hailsham. The home shares the same site and manager as The Marshes, another home owned by the same organisation. Resident accommodation provides six single bedrooms, a large
Annual Service Review Page 2 of 6 communal lounge and a kitchen/diner. The two bathrooms are fitted with the necessary adaptations. The grounds are secure and provide a well-maintained garden and ample parking. The home is registered to accommodate six adults with learning disabilities between the ages of 18-65 on admission. The Registered Providers of the service are The Regard Partnership. This organisation owns a large number of homes across England and Wales. More detailed information about the services provided at Lynfords can be found in the homes Statement of Purpose and Service User Guide - copies of these documents can be obtained directly from The Regard Partnership. Latest inspection reports are on available on request from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: -The Annual Quality Assurance Assessment [AQAA] that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. -Information we have about how the service has managed any complaints. -What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. -The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. -Relevant information from other organisations. What has this told us about the service? The home returned the Annual Quality Assurance Assessment (AQAA) when we asked for it. This included detailed information. It identified a number of areas where improvements have been made in the last year and others where further developments are either planned or would benefit service users. Planned improvements detail how the home is hoping to involve residents further in the running of their home and to have their say on how it is run. Our judgement is that the home continues to provide a good service. Environmental improvements in the past year include, new flooring in the kitchen, dining room and shower room. Bedrooms have also been personalised even further. There are plans to have the carpets in the hallway replaced and two residents bedrooms are to be redecorated and new carpets fitted. As a result of the last inspection three requirements were made. The related to the need to have a registered manager in place, for record keeping to demonstrate that the activities in residents activity programmes are offered daily and to ensure that all areas of the home be kept clean and free from odours. Following the inspection an action plan was received detailing the action that would be taken to address the requirements. Since the last inspection the appointed manager has been successful in her application for registration with the Commission. The AQAA told us that a number of the residents now have access to college courses and the AQAA indicated that the level of activities available to residents has significantly increased. In addition it shows that the activities are monitored on a regular basis to ensure that they are meaningful to each resident. Annual Service Review Page 4 of 6 The AQAA also told us that all staff receive mandatory infection control training, that the home is kept clean and that anti bacterial gels have been purchased for all the bathrooms. A telephone call was made to the manager to discuss the requirement made in relation to the odour present at the last inspection. The manager confirmed the actions that have been taken and stated that the issue identified continues to be worked on but is now much less of an issue. The home confirmed that they received one complaint since the last inspection. The Commission has not received any concerns about the home. Eight of the eleven staff employed have completed NVQ (national vocational qualification) training at level two or above. All staff receive mandatory training and in addition further training that has been identified as essential to all staff working in the home includes training on dementia and also disability discrimination training. It was also noted that it is hoped that staff will receive training on the prevention of slips, trips and falls. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide very good outcomes for the people who use it. What are we going to do as a result of this annual service review? We consider the quality rating of the home remains good since the last key inspection. We will do a key inspection by the end of February 2011 to review our assessment of the home. However, we reserve the right to revisit this decision if additional information is brought to our attention. Annual Service Review Page 5 of 6 Reader Information
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