Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Manor Park Grove, 25.
Annual service review
Name of Service: Manor Park Grove, 25 The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Amanda Lyndon Date of this annual service review: 2 3 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Manor Park Grove, 25 Northfield Birmingham West Midlands B31 5ER 01214762703 F/P01214762703 griffhughes@fch.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Friendship Care and Housing Association Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 4 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 25 Manor Park Grove is a purpose built bungalow, which provides accommodation for four men with learning disabilities. It is owned by FCH Housing and Care. The home is situated within a residential housing estate on the site of an old hospital. The home is situated within a cul-de-sac with off road parking. There are local bus services available. Each person who lives at the home has a single room with a wash hand basin, which have been decorated to individual preferences. The bathroom has an assisted bath, which has the advantage of automation if required, to assist people with
Annual Service Review Page 2 of 6 limited mobility. In addition to the bathroom the home has a shower room. To the rear of the home there is a garden. Information about fees charged to live at the home are included within the service user guide or available from the home on request. This does not include transport, leisure activities and toiletries. Copies of inspection reports are available to read at the home on request. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last key inspection at the home was 23rd May 2008. We looked at all the information we have received, or asked for, since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA), that was sent to us by the service. The AQAA is a self assessment that focuses on how well the outcomes are being met for people living at the home. It also gave us some numerical information about the home. This was detailed and included all the information we asked for. What they have told us about things that have happened at the home. These are called notifications and are a legal requirement. The previous key inspection report. We sent three surveys to people living at the home, however they were not returned to us at the time of writing this report. What has this told us about the service? The home told us that there are opportunities for people living at the home and other people important to them to put forward their views and suggestions about the service provided there. They told us that there are no rigid rules so that people are able to maintain their preferred daily routines whilst living there. They told us that people are encouraged to maintain friendships and relationships with people important to them, and there are opportunities for people to meet with their visitors in private at the home if they wish. They told us that people are supported to use community facilities that meet their individual needs and interests. All people living at the home had a holiday last year, and they were involved in choosing where to go. The home told us that there is a rolling programme of redecoration and refurbishment in place so that people are provided with a comfortable place to live. They told us that the home is now fully staffed and this should mean that the use of temporary or agency staff will reduce, promoting continuity of care for people living there. They told us that they are looking at ways to involve people living at the home in the recrutiment process so that they can choose the people that support them. They told us that since our last visit, improvements have been made regarding the care planning system used. This should mean that people are more involved in planning their care and that staff are better informed about peoples individual care needs, prior to and during their stay at the home. They told us that plans are in place to develop hospital information books, so that personal information is available should a person living at the home have to go into hospital. Annual Service Review Page 4 of 6 The home told us that procedures are in place in order to protect people from harm and they identified that alternative arrangements need to be sought in respect of members of the Organisation acting as appointees for people living at the home. This is in order to protect all involved. Information on the AQAA identified that a number of policies in respect of health and safety matters were due for review in order to protect people living at the home. The home told us that they had not received any complaints since our last visit, and we have not received any complaints about the service provided there. The home tells us about things that happen there, and show that they manage any issues well. They work with us and have shown that they continue to provide good outcomes for the people living there. We looked at the information, and our judgement is that the home is still providing a good service, and they know what further improvements they need to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 23rd May 2010. However we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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