Latest Inspection
This is the latest available inspection report for this service, carried out on 8th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Manton House.
Annual service review
Name of Service: Manton House Nursing Home The quality rating for this care home is: The rating was made on: two star good service 0 2 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alan Buttery Date of this annual service review: 2 3 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 5 Tennyson Avenue Kings Lynn Norfolk PE30 2QG 01553766135 01553766135 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Mr Raju Ramasamy,Mr Inayet Patel Number of places (if applicable): Under 65 Over 65 0 0 2 22 Total number accommodated not to exceed twenty-two (22). Twenty-two (22) Older People, not falling into any other category, may be accommodated. Two (2) Service Users, over the age of 65 years, who have dementia may be accommodated. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Manton House is a care home, providing nursing and residential care for up to 22 older people, two of whom may have dementia. Mr Inayet Patel & Mr Raju Ramasamy have owned the home since October 2004. The home is located near to the centre of Kings Lynn and is close to all local amenities including shops, pubs and post office. The building is a large end of terrace house of traditional design. The accommodation is on
Annual Service Review Page 2 of 6 0 2 0 3 2 0 0 9 the ground and first floor. There is a small garden at the front of the home, and a lawn and car park at the rear of the home. Eleven bedrooms are single, 3 of which have en-suite facilities and 4 are double occupancy rooms, 1 of which has en-suite facilities. The bedrooms are located on the ground and first floor. The service currently uses the Social Services fee rates and additional charges are recorded in the contract of residence. People are advised about the relevant fee payable verbally at the time of their initial enquiry. At the time of the last inspection, fees ranged between 407 and 478 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service submitted the required AQAA on time, and this contained information about the service and the people living in the home as well as information on planned changes and improvements. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they have already identified areas they feel could be improved. The AQAA did not detail the assessment or care planning process, but this was reviewed at the last key inspection, and apart from needing more emphasis on social aspects of the lives of people living in the home was found to be satisfactory. The AQAA indicates that more activities are now available, and work has been done on building up a social history for those living in the home. The AQAA also told us families and outside professionals are very complimentary about the service provided. Individual plans of care are in place which are reviewed on a regular basis. The AQAA indicates improvements that are planned in the home, including the complete redecoration of the home, and new carpets throughout. Comment forms received from people living in the home were generally favourable, although one person felt that there should be more staff, who would have more time to talk to them. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well Annual Service Review Page 4 of 6 with the commission and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 2nd March 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
