Care Home: Matthias House

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What the care home does well The staff in the home identify the needs of all of the people who live there. People who live in the home were very complimentary about the staff. They commented that they are "a good lot". People told us that the home provides and environment that is pleasant for them to be. We saw how the staff are properly screened before being allowed to start work in the home and receive training when they do. The manager provides positive guidance to the staff team on how to meet the needs of the people living in the home. What the care home could do better: No requirements or recommendations have been made as a result of this inspection. Random inspection report Care homes for older people Name: Address: Matthias House 107 Dudley Road Tipton West Midlands DY4 8DJ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Michael Moloney Date: 1 7 0 5 2 0 1 0 Information about the care home Name of care home: Address: Matthias House 107 Dudley Road Tipton West Midlands DY4 8DJ 01215222049 01215570528 Telephone number: Fax number: Email address: Provider web address: matthiashouse@bt.connect.com(email) Name of registered provider(s): Name of registered manager (if applicable) Beverley Louise Elwell Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dr George Osho-Williams,Mr Julian Timmins care home 33 Number of places (if applicable): Under 65 Over 65 0 33 dementia old age, not falling within any other category Conditions of registration: 33 0 The maximum number of service users to be accommodated is 33. The registered person may provide personal care (excluding nursing) ans accommodation for service users of both sexes whose primary care needs on admission to the home are within the following categories: Older People (OP) 33 Dementia (DE) 33 Date of last inspection Care Homes for Older People Page 2 of 8 Brief description of the care home Matthias House is a private residential home registered to provide 24-hour care for 33 people over the age of 65. The home is situated on the Dudley Road in Tipton, next to the church and was originally a vicarage, which has now been extended. The home is easily accessible by public transport and there are a number of local shops and other amenities within walking distance. Accommodation is provided over 2 floors, accessible via the main staircase or passenger lift with the 3rd floor used as offices and staff room. There are 4 double bedrooms (2 with en-suite toilets) and 25 single bedrooms (17 with en-suite toilets). There are a 4 lounge areas, 1 of which adjoins the dining room; this can be partitioned off. Car-parking facilities are provided at the front of the building and there is a separate car park approximately 100 yards to the side of the property (right side facing the home). The entrance to the property is ramped to enable wheelchair users to easily access the home. To the rear of the property there is a well-maintained garden with seating areas, trees, shrubs and flower borders. The home is run by private individuals who employ a manager to run the home on a day-to-day basis. The manager is support by a number of seniors who supervise care and ancillary staff. Care Homes for Older People Page 3 of 8 What we found: We saw that current care records show that peoples needs are assessed on admission and a plan of care is produced which is reviewed and amended as their needs change. We also saw that peoples health care needs are kept under review and relevant professionals, such as Doctors or Community Nurses, are consulted and involved as and when necessary. We spoke to residents and relatives who were very positive about the care that is provided and one person particularly said about the staff that theyre a good lot. Assessments of the risks posed by peoples disabilities and the guidance to the staff on how to support them, such as assisting them to move around the home, are in place. We looked at how medication is managed and the records kept to show that people have received the medication that is prescribed for them. This is largely through a monitored dosage system which means that tablets are provided to the home in ready prepared blister packs for them to use to administer drugs to people. There is additional medication - liquids, creams and short course medication - which has to be kept in more traditional bottles and containers. The system to ensure people get the correct medication appeared to be working well and no problems were found. We looked at the homes complaints policy and this was seen to contain information on how and with whom issues of concern could be raised. We spoke to a number of the people who live in this home who all said that they knew how to raise any issue and that they were confident that they would be dealt with. No referrals had been made into the local procedures that deal with allegations of abuse of vulnerable people. We saw that staff had received training in the identification of abuse and the procedures that they must follow if they see such an instance. We watched and listened to the staff as they went about their duties. We saw that they were polite, friendly and professional with the people who live in this home. We heard them chatting to the people who they were helping or as they passed them. We saw them taking time to sit and talk to individuals between carrying out their duties. We looked at the recruitment records of two new staff. We saw that these contained evidence that the home had carried out the background checks that are necessary to ensure that people who wish to work with vulnerable people are fit to do so. We talked to the manager and she told us that she had completed the Registered Managers Award which is a qualification that is considered to be appropriate for someone who runs an organisation such as this. We also saw that a satisfaction survey had been carried out by the home. This had asked the people who live in the home how well they thought that the home was meeting their needs in some clearly identified areas. Care Homes for Older People Page 4 of 8 The manager told of how the home was aware of the local procedures that are designed to protect the human rights of people who lack the capacity to do so for themselves. She told us that nobody in the home had any restrictions placed upon them as a result of these. We found that the home stores small amounts of cash on behalf of some of the people who live there. We saw that these sums are kept and recorded in a clear and easily checked way. We asked for and were shown the records of the regular testing of such things as hot water temperatures, fridge/freezer and fire alarm systems. We saw that these records were clearly and regularly maintained showing that the safety of the people who live in this home is monitored on a regular basis. We looked for records of staff training. We saw that records contained comprehensive records of what training staff had received. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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