Latest Inspection
This is the latest available inspection report for this service, carried out on 7th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for May Lodge.
Annual service review
Name of Service: May Lodge The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Paul Stibbons Date of this annual service review: 1 3 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Barrow Hill Sellindge Ashford Kent TN25 6JG 01303813926 01303814974 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) CareTech Community Services (No.2) Ltd Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users to be accommodated is 6. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service May Lodge is registered to provide care to six people who have a learning disability aged between 18 & 65. The aim of the Home is to provide a service to younger adults, within the age range 18 - 25 who have a diagnosis of autistic spectrum disorder or Asperger?s syndrome.
Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 6 0 Registered manager resigned The home is a detached bungalow, surrounded by its own gardens, and comprises of 6 single bedrooms; three with full en-suite facilities, three with toilet and wash hand basin. Two communal bathrooms with WC are positioned in easy reach for all. For communal use are a lounge, with TV and video facilities and a dining room, with a music system. The home has a large kitchen and a separate laundry. A large garden, to the rear of the property has a picnic table, a variety of recreational items and some developing plant boarders. The home is in easy walking distance of the village of Sellindge that has a shop, pub, and community centre and is on a direct bus route to the towns of Ashford and Hythe. The fee range starts from a base rate of £1350:00 per week. Individual support needs are assessed and a further top up to the base fee is applied. Further details can be obtained from the home, as can previous inspection reports. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. The AQAA identified areas that have improved since the last inspection and others where further developments are either planned or would benefit people who use the service. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The self assessment indicates that a number of improvements have been made as a result of listening to the people who use the service, these include, the introduction of Me time that covers all aspects of the individuals life and plays a major role in the development of person centred planning. The home has also reviewed risk assessments for the kitchen and people living in the home now have free access to kitchen facilities as and when they wish. The AQAA states that a digital photo frame is now used within the home to tell stories and record events thereby enabling people to have meaningful conversation with family and friends about life at the home. The home continually seeks to introduce new activities and the development of a vegetable garden brought enjoyable outcomes for people living in the home. Annual Service Review Page 4 of 6 People living in the home have become more capable in the use of public transport and participate in local events. The manager states that finance has been made available for the purchase of new furniture and cooking facilities, one en-suite facility has been upgraded but is of the opinion that the home would benefit from some renovation. The service has a strong commitment to staff training and over 50 of staff members are NVQ qualified. Further training has included the Mental capacity Act including the Deprivation of living standards. The AQAA states that only one complaint has been made in the last 12 months that was resolved within an appropriate timescale. The home continues to seek feedback from stakeholders for quality assurance purposes and state they have received positive feedback from people living in the home and family members. The last inspection report was positive and was of the opinion that the home provided good outcomes for people living in the home. The service continues to let us know about things that have happened since our last key inspection and they work well with us and have demonstrated to us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by the 20th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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