Latest Inspection
This is the latest available inspection report for this service, carried out on 27th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Meadow & Ivy Cottages.
Annual service review
Name of Service: Meadow & Ivy Cottages The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carole McKay Date of this annual service review: 0 7 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 39-40 Bentinck Crescent Pegswood Morpeth Northumberland NE61 6SX 01670511776 01670511776 bentinckcrescent@c-I-c.co.uk www.c-i-c.co.uk Community Integrated Care Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 7 4 0 0 The maximum number of service users who can be accommodated is 7 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary needs on admission to the home aer within the following categories: Learning Disability, Code LD, maximum number of places 7 Physical Disability , Code PD, maximum number of places 4 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The registered individual, Mr Robert David Harper, has been replaced by Ms Alice Drife. On the 10th February 2009 a new certificate was issued to reflect this change. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Meadow and Ivy Cottages provides a home for up to seven adults with a learning disability who need residential care. Some of the residents also have physical
Annual Service Review Page 2 of 6 disabilities. Nursing care is not provided. The fees are £723 per week. The building has the appearance of two modern semi-detached bungalows. A corridor links the bungalows internally. The design of the house is in keeping with other houses on the estate and is close to local facilities, such as the health centre and transport networks. Each bungalow has a lounge, dining kitchen and bathroom and toilet facilities. Residents can use the shared facilities in either house. The house is surrounded by large, maintained gardens, which have a summerhouse, paved areas for sitting and are easily accessible. Residents also have a mini-bus. Information about the service, including inspection reports, is readily available. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection on 8 July 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home tell us ( with support ) that they are happy there. One person is particularly pleased that they are able to use a bus to get to the city, to shop at Marks and Spencer and have lunch out. We received comments from a social care professional who responded that the home does the following well: Meets client needs promoting individual rights and choice. Informs care manager of any change to client need. Review notes prepared by manager are always very detailed and are of a high standard. Staff team appear very committed. Relatives of people living in the home continue to be very satisfied with the quality of the care. Staff surveys were returned and all were positive in their responses. Staff feel well supported to carry out their work and to provide a good quality of care. Several comments were made to this effect. The following is typical of those received: Annual Service Review Page 4 of 6 Excellent training for staff, meets all the service users needs, treats everyone with dignity, respect and choices. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 8 July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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