Latest Inspection
This is the latest available inspection report for this service, carried out on 7th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Mowbray House.
Annual service review
Name of Service: Mowbray House The quality rating for this care home is: The rating was made on: two star good service 1 6 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Clifford Renwick Date of this annual service review: 2 6 1 1 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: Mowbray House Crook Co Durham DL15 9JG 01388768579 Telephone number: Fax number: Email address: Provider web address:
deborahbishop@youngfoundations.com Name of registered provider(s): Name of registered manager (if applicable) Mrs Colleen Dunlop Conditions of registration: Category(ies) : learning disability mental disorder, excluding learning disability or dementia Conditions of registration: Young Foundations Ltd Number of places (if applicable): Under 65 Over 65 5 5 0 0 The home must only admit service users between the age of 16 - 25 years. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Since our last visit there has been a change in manager. The deputy manager took over the post of manager and was registered by the commission earlier this year. 1 6 0 1 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Mowbray House is a large detached house situated in a rural area of Durham. The home is registered to provide personal care to five adults with learning disabilities aged
Annual Service Review Page 2 of 7 between sixteen and twenty five years. Nursing care is not provided. The accommodation is well decorated and maintained. The house is very close to the town centre of Crook. The home has its own transport. The house itself is a very large building, set in its own spacious grounds. Each person has their own bedroom and they share communal areas, which includes a kitchen/dining room and two lounges. One of the bedrooms on the first floor is a staff bedroom for the member of staff on sleepover duty. Mowbray House is part of the residential services provided by Young Foundations Ltd. A Statement of Purpose and service user guide are available at the home for residents who are interested in coming to live at the home. The guides describe the services and facilities provided by the home and how staff are trained to meet service users? care and support needs. CSCI Inspection reports are also available at the home detailing the quality of care provided by the home. Fees payable for living at the home at the time of inspection 3278.26 to 3825.00 weekly. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included. The annual quality assurance assessment (AQAA) that we sent to the provider and which was returned by the agreed date. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Information we have about how the service has managed any complaints. How any safeguarding adult alerts has been managed. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? Since our last visit the role of manager has been taken over by the person who was previously employed as deputy manager. This has been a smooth transition and this person has maintained stability within the service. Information provided by the manager has confirmed that there have been ongoing developments within the home. This has included changing the format of service users meetings so that they can actively participate in them. The service have also periodically introduced additional staffing to meet service users needs and assist them in accessing community activities such as discos, leisure facilities and take part in weekend breaks. The home continue to promote service users Independence and this evidenced by the individual support plan that is in place for each person. Annual Service Review Page 4 of 7 The manager has confirmed that at present the home are working on personal centred planning and have involved all of the staff, parents and a range of other professionals. Records are available in the home for each young person and everyone has their own personal file. These hold information and evidence of what staff do to support people. The manager has confirmed that positive verbal feedback has been obtained from social workers, parents and the young people who are able to communicate who have stated they are happy with the services provided in the home. The commission have also had discussion with a social worker who has also confirmed that they are satisfied with the home. Some of the improvements that have been made in the last 12 months have been the development of a comprehensive needs assessment. The home have also developed a comprehensive quality assurance system which identifies areas for improvement. The home now have a DVD which provides information on the home and the service they provide. And the manager confirmed that there are a settled group of residents who continue to make progress in the home. The menu format has been changed and by using photographs it is more easily understood by the young people who live in the home. Risk assessments have been reviewed and the door alarms on bedrooms are no longer in use. The manager has indicated that some of the improvements they hope to make in the next 12 months are to purchase an additional computer that service users can access. And also to develop more support plans to maintain and develop the service users skills in all areas. Each young person now has a health action plan in place and this ensures that any health needs are kept under review. And when required people access any health services that are needed. The home have recently purchased an updated epilepsy monitor for one of the young people they support and who previously had a listening device in their room. This alerted staff of seizure activity, the new monitor is less intrusive will ensure their privacy and dignity is protected. The manager continues to notify us whenever something needs to be notified in accordance with the regulations. We have received no complaints about the service and there are currently no
Annual Service Review Page 5 of 7 safeguarding issues being dealt with. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 26th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!