Latest Inspection
This is the latest available inspection report for this service, carried out on 24th March 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Nightingale Nursing Home.
What the care home does well Nightingale Home provides good quality personal and health care support to meet the individually assessed needs of each service user. The Manager could provide all the written evidence that we asked for during this unannounced inspection and the records were found to be well compiled and to be kept up to date. What the care home could do better: Further improvements could be made to the manner in which the person centered care plans are written and ways to achieve this were discussed with the manager during this visit. Random inspection report
Care homes for older people
Name: Address: Nightingale Nursing Home 85 New Road Ware Hertfordshire SG12 7BY three star excellent service 12/06/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jan Sheppard Date: 2 4 0 3 2 0 1 0 Information about the care home
Name of care home: Address: Nightingale Nursing Home 85 New Road Ware Hertfordshire SG12 7BY 01920463123 01920463013 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Jose Poulo Type of registration: Number of places registered: Conditions of registration: Category(ies) : Greenswan Consultants Limited care home 34 Number of places (if applicable): Under 65 Over 65 34 0 old age, not falling within any other category terminally ill Conditions of registration: 0 3 This home may accommodate 3 older people with terminal illness who require nursing care. This home may accommodate 34 older people who require nursing care. This home may accommodate 34 older people who require respite nursing care. Date of last inspection Brief description of the care home Nightingale Nursing Home, provided by Greenswan Consultants Limited, is registered for 34 older people, who may require nursing or respite nursing care. It also provides nursing care for people who may be terminally ill.
Care Homes for Older People Page 2 of 7 1 2 0 6 2 0 0 9 Brief description of the care home The home is a five-storey period building. It is situated in a residential area, close to Ware town centre. The home has 24 single bedrooms and 5 shared bedrooms, 3 lounges and one dining room. There are 2 bathrooms with over-bath hoists and an assisted shower room. All floors are serviced by a lift. There are parking facilities at the front and to the rear of the building. The back garden has a small patio with seating. It is accessible to residents and wheelchair users. The home charges £533 - £650 per week. Further information can be obtained from the homes Statement of Purpose and the Service User Guide. A copy of the CQC Care Quality Commission Inspection Report is available in the home. Care Homes for Older People Page 3 of 7 What we found:
The last key inspection of this service was carried out on 12th June 2009 when the rating awarded was 3* Excellent. This unannounced Random inspection made on 24th March 2010 to investigate an anonymous complaint that the home smelt strongly of offensive odours and the allegation that residents were left sitting in the lounge facing the wall. At the time of this unannounced visit nothing was found to uphold these allegations. A tour of the whole building was made and we found it to be clean tidy throughout and to have no offensive odours. As found at the last full inspection the home continues to have a long standing and experienced team of housekeepers who have the sufficient time and appropriate materials and equipment to adequately maintain the cleanliness of the home.Service users and visitors told us that they always found the home to be kept clean and nobody asked could recall any mal-odours. At the time of this unannounced visit residents were seen to be sitting in the lounge some in wheelchairs were sitting in the conservatory area of the lounge looking out of the windows whilst others there sitting either alongside each other in a line or in a small circle facing each other.One resident told us that they could choose where they sat and did so amongst their friends.All the residents and visitors spoken with confirmed that they were happy with the care and the activities that were provided for them. Spot checks made on three care plans found them to contain good detail and to be maintained up to date.Each gave evidence that an activity assessment had been carried out and a programme to meet their individual needs compiled. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
