Latest Inspection
This is the latest available inspection report for this service, carried out on 16th July 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Noss Mayo Residential Home.
Annual service review
Name of Service: Noss Mayo Residential Home The quality rating for this care home is: The rating was made on: two star good service 2 9 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ken Hague Date of this annual service review: 1 9 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 High Street Burgh Le Marsh Skegness Lincs PE24 5DY 01754810729 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Mr Parbat Chana Kadchha,Mrs Shanta Kadchha Number of places (if applicable): Under 65 Over 65 14 0 0 14 The maximum number of service users who can be accommodated is 14. The registered persons may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission are within the following category: Old age, not falling within any other category - Code OP. Dementia - Code DE. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Noss Mayo is a detached listed property, which was formally a vicarage. It is set in its own grounds, with a large garden to the rear and a car park at the front of the premises. The home is set back from the main road near the centre of the village of Burgh-le-Marsh approximately six miles from the seaside resort of Skegness. The
Annual Service Review Page 2 of 6 none 2 9 0 9 2 0 0 8 home is registered to provide care for thirteen service users over the age of 65 who require personal care and one place for the category of MD (Mental Disorder). Service users are accommodated in six single and four double rooms on the ground and first floor, the latter being reached by the use of a stair lift. Mr Parbat C Kadchha and Mrs Shanta Kadchha own the Home. At the time of the inspection the home confirmed that the weekly fees ranged from 350 - 390 pounds depending on the residents assessed needs. Additional charges are made for services such as chiropody, hairdressing and toiletries. Information about these costs as well as the day-to-day operation of the home, including a copy of the last inspection report, can be found in the reception area or from the homes office. The home has a statement of purpose and service user guide, which sets out resources and services offered, by the care home. These documents are made available to all new potential residents. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: a) surveys returned to us by people using the service and from other people with an interest in the service. b) information we have about how the service has managed any complaints. What the service has told us about the things that have happened in the service, these are called notifications and are a legal requirement. c) The previous key inspection report. d) Relative information from other organisations e) what other people have told us about the service. What has this told us about the service? The last key inspection was carried out on 28/09/2008 showed that the home was continuing to provide Good outcomes for people. We had three surveys returned from staff. These contained only positive comments. Staff said that we provide sensitively personal care and always consider peoples dignity and privacy. One staff memebr stated, the new manager has been wonderful she makes a great effort to make sure peoples needs are met and has made lots of improvement to the home Staff told us that they are always given enough information to provide safe care to people staying in the home. They said that they feel supported by the managers of the care home. A senior carer told us that improvements have been made to the home during the last year. The care records have been improved, new activities are being introduced. Several areas of the home have been decorated. Staff are provided with supervision and opportunities to increase their skills. The home encourages staff to take NVQ training. At the present time 83 of staff hold an NVQ level 2 award or an equivalent qualification. Records show that there have been no complaints made about the home since the last inspection. There have been no safeguard investigations. No negative comments have been received from any agency in respect of the care practice of the care home. Our records show that the manager continues to tell us about all the things that happened in the home that affects people who live there, such as hospital admissions and accidents and any injuries. Each time the home tells about anything that has happened, they also tell us what they have done to support people in a better way for the future, and keep them safe. What are we going to do as a result of this annual service review? The information we have tells us the service continues to provide positive outcomes for people who use the service. We are not going to change our inspection plan. The next inspection of the service will be based on the fees and frequency regulations 2007
Annual Service Review Page 4 of 6 and the assessment of the risk. However we can inspect the service at any time if her concerns about the quality of the service or the safety of the people using it Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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