Latest Inspection
This is the latest available inspection report for this service, carried out on 9th June 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Oxbridge House.
Annual service review
Name of Service: Oxbridge House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Kathy Bell Date of this annual service review: 0 9 0 6 2 0 0 6 Annual Service Review Page 1 of 5 Information about the service
Address of service: Oxbridge Lane Stockton-on-Tees TS18 4JB 01642633552 01642633551 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Milewood Healthcare Limited Number of places (if applicable): Over 65 Under 65 10 0 The maximum number of service users who can be accommodated is: 10 The registered person may provide the following category of service only: Care Home only Code PC To service users of the following gender: Either Whose primary care needs on admission to the Home are within the following categories: Learning Disability, Code LD, maximum number of places 10 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Oxbridge House is a large detached property in a quiet residential area of Stockton. The property was previously a privately owned hotel. Accommodation for nine service users is provided on three floors. Milewood Healthcare Limited has carried out extensive re-furbishment including the provision of en suite facilities to each bedroom, all of which meet the spatial requirements of the National Minimum Standards. In line with Milewoods policy to encourage service users to exercise choice and to make decisions about issues affecting their lives, bedrooms have been left undecorated so that each prospective service user can choose the decor and furnishings for their own room. Communal facilities comprise a dining room and sitting room. Externally there
Annual Service Review Page 2 of 5 is a large garden to the front of the property and a small yard to the rear. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last key inspection or annual service review. The home sent us their annual quality assurance assessment [AQAA]. This is their own assessment of how well they are meeting peoples needs. It also contains factual information about the home. If we received them, we considered the results of surveys completed by people who use the service and from relatives, care managers and healthcare professionals. We considered information we have about how the service has managed any complaints, and about any events in the service which we must be told about. We looked at the previous key inspection report and the results of any other visits that we have made to the service since then. We also considered any information we may have received from other people or organizations. The last key inspection took place on 17 July 2008 and the home was given a rating of a two star, good service. We will carry out a key inspection at the latest by 16th July 2010. What has this told us about the service? The manager completed an AQAA and returned it to us. It contained the required information and showed that the manager is thinking about how the service could improve and how to involve more the people who use it. We did not send out surveys in time to receive comments from people who use the service or people involved with their care so we cannot include these in this review. The home has told us about things which have happened which they should tell us about, such as things affecting the welfare of people who live in the home. When an allegation was made about the care of residents, in February this year, they worked with the local authority and followed the proper procedures for looking into concerns like this. They agreed with the local authority that the company which runs the home would look into these concerns. But they have not yet provided a report to the local authority or us about how they investigated and their conclusions. The manager has explained that the company is still taking action about this, but they should have provided information earlier, explaining what they had done so far. She has promised to arrange for this information to be sent to us. What are we going to do as a result of this annual service review? We will review the information about how this allegation was looked at when we receive it. The rating will remain as two star, a good service but we will consider carrying out a key inspection in the near future, so we can be satisfied that the care remains good. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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