Latest Inspection
This is the latest available inspection report for this service, carried out on 5th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Pia - Princes Street, 46.
Annual service review
Name of Service: Pia - Princes Street, 46 The quality rating for this care home is: The rating was made on: two star good service 0 4 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Kevin Ward Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 46 Princes Street Nuneaton Warwickshire CV11 5NW 02476353581 02476640146 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: People in Action Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is 7. The registered person may provide the following category of service only: Care Home only - Code PC; to service users of the following gender: Either; whose primary care needs on admission to the home are within the following category: Learning Disability Code LD. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 46 Princes Street is a registered care home for seven adults with learning disabilities. People in Action provides 24 hour care and support for the people living in the home. The home is located in the centre of the town of Nuneaton, North Warwickshire, and as such is close to all local services and facilities the town has to offer. It is a two-storey building with gardens to the front and rear of the property. There are 8 single bedrooms, one having a shower en-suite facility. One of the bedrooms is used as the sleeping/office for staff. Two of the bedrooms are located on the ground floor. The ground floor bathroom/toilet has a walk-in shower facility. There is another shower
Annual Service Review Page 2 of 6 0 4 1 1 2 0 0 8 facility and separate toilet and bathroom/toilet located on the first floor. The shared facilities in the home consist of a large lounge, kitchen with dining area and well maintained garden to the rear of the property. The garden provides separate areas of privacy, has a greenhouse and a vegetable patch. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? 46 Princess street was rated a 2 star service when it was inspected 4th November 2008. This Annual Service Review was carried out, 17th November 2009. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. In the AQAA the manager indicates that encouragement is given to people to make everyday choices that affect their lives. This year the home has worked closely with the speech and language therapist to promote communication for two people at the home to support them to make independent choices, using communication passports. Staff have also received makaton (sign language) training to further aid communication with people. Staff receive equality and diversity training. This helps to support a person centred approach to individuals care. Staff are provided with safeguarding against abuse training so that they are equipped to recognise and report any suspicions of abuse. This is important so that people are protected from harm. Staff are supported to achieve National Vocational Qualifications in care to equip them to carry out their work effectively. Annual Service Review Page 4 of 6 The home continues to let us know about things that have happened since our last key inspection, where this is necessary and they have shown that they have managed issues satisfactorily. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and as things stand we do not plan to do a key inspection this year. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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