Latest Inspection
This is the latest available inspection report for this service, carried out on 5th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Priory Highfields.
Annual service review
Name of Service: 11 Highfields Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Brassington Date of this annual service review: 0 3 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 11 Highfields Road Chase Town Staffs WS7 4QR 01543672173 01543672173 Telephone number: Fax number: Email address: Provider web address:
www.prioryeducation.com Priory Education Services Ltd Name of registered provider(s): Name of registered manager (if applicable) Mr Wayne Smith Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users to be accommodated is:7. The registered person may provide the following categories of service only: Care Home Only - Code PC; To service users of the following gender: either; Whose primary care needs on admission to the home are within the following categories: - Learning Disability - Code LD maximum number of place 7. Of the following age range: From 18 years of age. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The service has a new registered manager who registered with us in March 2009. There has been a change in the responsible Individual in April 2009. The home is now registered to accomodate up to 7 people with a learning disability within the two houses. Date of last key inspection: Annual Service Review Page 2 of 6 Date of last annual service review (if applicable): Brief description of the service Highfields is 2 modern homes, accessed by double iron gates. One home was inspected in April 2008 as a new service. Since this date the second home has been registered under the same registration of Highfields. The homes are an ordinary domestic houses and able to accommodate three people with a learning disability in one home and four people in the second home. Each home has facilities to support people and each person has their own bedroom. The garden is grassed with established trees and plants. The kitchen is fitted to a good standard and there is a dining area, which is used when people prepare their meals and eat together at meal times. There is a separate double garage, part of which had been converted to a utility area. The home is managed under the principles of Daily Life Therapy. People at the home have used this therapy at a local School, also managed by the Priory Group. The home has been developed to provide people with needs on the Autistic Spectrum Disorder, to be able to continue the therapy and develop skills for independent living. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the registered person on 09/03/09 is. The AQAA is a self-assessment tool, which focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. Surveys were sent to the home to distribute to people who use the service, staff and professionals. We did not receive any completed surveys. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. Information we have about how the service has managed any complaints. The quality rating for this service was made on 28 April 2008 following a Key inspection of this service. What has this told us about the service? The registered person completed and returned the AQAA within the required timescales and it provided some good information about the outcomes for the people using the service. To gain the views of people who use the service monthly residents meeting are being developed. The service hopes that a representative from each of the two houses will attend the meetings to effect changes and suggestions to daily living. The AQQA recorded that people have a person centred plan which clearly outlines peoples likes and dislikes. The plan is reviewed with the person and important people of their choosing, and updated to take into consideration information received from all people important to the person using the service. Each person has a life book, which records important events in their life before moving to the home and continues to be developed, keeping a record of likes and dislikes, things that make the person happy, sad, angry, and records the views of people and how to support these views. Part of the Daily Life Therapy used within the home, enables people to have a dream. The dream can be anything from a lifelong ambition or smaller dreams and aims. The daily living plan is created with the person to enable them to access experiences and activities that help them to achieve that dream. Annual Service Review Page 4 of 6 They told us that listening to people and reviewing plans has influenced work experience opportunities available to people who use the service. People have had an opportunity to experience work at a riding school, to be involved in local park maintenance, at a restaurant, and within a local Catholic Church cafe and charity shop. They told us that they provide a good service based on Daily Life Therapy; this approach enables the service to empower individuals to be the best they can, and they provide evidence of this through their target system which demonstrates the progress people have made. People living at the home used this therapy within a local school managed by the reigestered providers, and the home is able to provide consistency into adulthood. To ensure all staff are aware and consistently support people under the principles of Daily Life Therapy, they told us that all staff undertake an induction which includes mandatory training and shadowing current staff. There are continuous training programs and training is reviewed through supervision. They told us there is a complaints system that has been designed to be meaningful to people who use the service. The complaints information is symbol based. We have not received any complaints since our last visit. We looked at the information in the AQAA and in the surveys, and our judgement is that the home is still providing a good service and they know what further improvements they have to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 26 April 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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