Latest Inspection
This is the latest available inspection report for this service, carried out on 14th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rayleigh House.
Annual service review
Name of Service: Rayleigh House The quality rating for this care home is: The rating was made on: two star good service 1 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Western Date of this annual service review: 1 2 0 3 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 17 Derby Avenue Skegness Lincs PE25 3DH 01754764382 01754762525 seabreezes41@aol.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mr B M Ghent,Mrs S Ghent Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: The category of MD(E) is on a named basis and will cease when that person is no longer accommodated at the home The home is registered to provide personal care for service users of both sexes whose primary care needs fall within the following categories:- Old Age, not falling within any other category (OP) - 15 Dementia - over 65 years of age (DE/E) - 3 Mental Disorder, excluding the category of LD, (MD/E) - 1 The maximum number of service users to be accommodated is 15 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There is a new manager, currently not registered with CQC. 1 6 0 2 2 0 0 9 Number of places (if applicable): Under 65 Over 65 0 0 0 3 1 15 Date of last key inspection: Annual Service Review Page 2 of 5 Date of last annual service review (if applicable): Brief description of the service Rayleigh House is a privately owned care home for older people. It is operated as a family run business. The home has been converted from a former hotel and has been extended and altered to provide care and accommodation for up to 15 people in 9 single and 3 double rooms Three of the single rooms have en-suite facilities. Accommodation is provided on two floors and a stair lift provides access to the first floor. The home is located in a residential area which it is situated is a cul-de-sac affording the home some quietness and privacy in a busy coastal town. There are shops available in the vicinity and the main shopping area can be reached, however, transport is advised. The home does have a small garden and a sun lounge come small conservatory to the front of the building, allowing residents the opportunity to sit and observe passers by and acknowledge their neighbours. On street parking is available. There is a bus stop at the end of the road. The homes fees range from £372 to £457. The proprietors encourage new residents to visit prior to making any decision to stay at the home. The home has an updated statement of purpose which advises any potential residents of the resources the care home. A service user guide is given to all new residents. Both of these documents are available in the entrance hall of the care home next to the visitors book. A copy of the latest Commission for Social Care Inspection report is also available in the entrance. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included:the Annual quality assurance assessment [AQAA] that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Any surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment [AQAA] when we asked for it. It gave us the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a positive service and that they know what further improvements they need to make. The service actively promotes independence, choice and privacy by listening to residents and relatives or representatives and implementing individual requests. Outcomes are ensured through surveys and quality assurance systems. The AQAA states that this is done in the following way; Resident meetings Quality Assurance Listening to people, service users, visitors and families Suggestions encouraged Equal opportunities are ensured in the following way, taken from the AQAA; All residents are treated equally The AQAA states that various improvements have been made since the key inspection; these include the following: More detail in the care plan, including Personal Background, Waterlow pressure score risk assessments, body charts. What are we going to do as a result of this annual service review? The information we have tells us that the service continues to provide positive outcomes for the people who use the service. We are not going to change our inspection plan. The next inspection of the service will be based on the Fees and Frequency Regulations (2007) and the assessment of risk. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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