Latest Inspection
This is the latest available inspection report for this service, carried out on 16th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Redfern.
Annual service review
Name of Service: Redfern The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Valerie Daly Date of this annual service review: 1 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 6 St Vincent Terrace Redcar TS10 1QL 01642487766 F/P01642487766 redfern@milewood.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Milewood Healthcare Limited Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is: 7 The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Learning disability Code LD, maximum number of places: 7 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Redfern is a terraced house situated in a quiet residential street in Redcar and is indistinguishable from other homes in the vicinity. The home is registered by The Commission for Social Care Inspection to provide accommodation for up to seven service users who have a learning disability. There are seven bedrooms all of which have en suites. Communal facilities comprise a dining room and sitting room. Externally there is a small front garden to the property and a large yard to the rear, which has been made into a courtyard style garden with a seating area. The property is near to local train and bus networks. None. Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The quality rating for this service is 2 star. People who use this service experience good quality outcomes. The rating was made on 18th January 2008 following a key inspection. We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people who use the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and they know of the further improvements they need to make. As a result of listening to people who use the service there was information in the AQAA to say that some changes have been made. A new vehicle has been purchased for the people who use the service. The home has user friendly formats for documents, care plans and other information viewed by the people who use the service. Different courses within the community have been accessed for people who use the service. Each person has been enrolled on a course ranging from drama to pathways to independent living. During monthly reviews with the persons key worker people discuss other opportunities within the community, either leisure or life skills. Care plans are currently being reviewed to incorporate the Mental Capacity Act. The home plans to introduce a picture format for people, to view their meals. There is an acting manager at the home, however he has been previously registered at another home for the same client group. He is making an application to become registered with the Care Quality Commission. Annual Service Review Page 4 of 6 We have not received any information to suggest that the rating of this service has changed. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 16th January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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