Latest Inspection
This is the latest available inspection report for this service, carried out on 1st February 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Resolve.
What the care home does well People can take as long as they need to decide if they want to live in the house. People are asked about what they need. And a lot of information is collected before people move in to make sure their needs can be met. The home supports people to have interesting lives and people living at the home are being introduced to new activities and experiences to help them lead more fulfilled lives. People living at the home are supported to learn or renew self help skills to help them become more independent in aspects of every day living. The house is clean and comfortable and well maintained. Staff help people keep in touch with their families. There is a very good standard of record keeping. There is a good level of staff training. What the care home could do better: Risk assessments should be carried out with each service user and recorded in their individual care records for any identified areas of risk.It may be regarding social activities they take part in or an aspect of personal and health care. This is in order to minimize the risk to the individual or to others. A risk assessment should be in place to deal with sleep apnoea and for the use of the equipment so staff are aware of procedures to deal with this. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Resolve Low House Binchester Bishop Auckland Co Durham DL148AW two star good service 23/09/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karena Reed Date: 0 1 0 2 2 0 1 0 Information about the care home
Name of care home: Address: Resolve Low House Binchester Bishop Auckland Co Durham DL148AW 01388458128 01388458128 david.king@improving-futures.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr David King Type of registration: Number of places registered: Conditions of registration: Category(ies) : Resolve care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 3 The maximum number of service users who can be accommodated is 3 The Regsitered person may provide the following category of service only Care Home only - Code PC to service users of the following gender: Male whose primary care needs on admission to the home are within the following category Learning Disability Code LD, maximum number of places 3 Date of last inspection Brief description of the care home Resolve is a large stone built detached house situated on the edge of Bishop Auckland town and is set in a rural area with panoramic views from all windows in the house. It has large rambling gardens with grassed areas, shrubs and plants and a number of
Care Homes for Adults (18-65 years) Page 2 of 7 2 3 0 9 2 0 0 9 Brief description of the care home seating areas that can be used by service users and their families or visitors. The home opened in April 2009 and can accommodate three people between the ages of eighteen and sixty five with a learning disability. The home is a short distance away from the town centre that has amenities such as a Library, variety of shops, leisure centre, public houses, GP surgeries and post office. The home is easy to get to with a bus route at the front door to Darlington, Metro Centre and other places and there is a large car parking facility at the rear of the building. It is a two storey building offering single bedrooms on the first floor. People using this service must be ambulant as there is no lift. There are three lounges for service users use, a dining / kitchen area, shower room, wcs and bathroom. The home cannot provide nursing care. The fees are £1300.00 to £1900.00 per week depending upon the care needs. Additional charges are made for personal items such as hairdressing and toiletries. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
An unannounced visit to the home took place on February 1st at 10:30am. The inspection focused on record keeping, staffing levels and vetting procedures and the medication system. At the time of the visit two people living at the home were available with two members of staff and the proprietor who also works in the home. The third person living at the home was attending a day service. The two gentlemen were talkative and showed me around their home. They said they were very happy living there and the home was very comfortable. They said they were encouraged to be involved in making decisions e.g about what to eat, where to go out.They showed me the very large garden and were looking forward to better weather so they could start working in it to help grow vegetables. When the three gentlemen go out into the community three members of staff are available to escort them. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 9 Individual risk assessments should be in place for any risk that may be identified for people who live at the home e.g for sleep apnoea so staff know about the condition and how to maintain the apparatus. Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
