Latest Inspection
This is the latest available inspection report for this service, carried out on 19th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Robinsfield.
Annual service review
Name of Service: Robinsfield The quality rating for this care home is: The rating was made on: two star good service 1 1 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: User doesnt belongs to any group Date of this annual service review: 0 7 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Robinsfield 35 Whyteleafe Road Caterham Surrey CR3 5EJ 01883330070 01737644959 chris.stringer@welmede.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Welmede Housing Association Ltd Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Robinsfield is a large property located in Caterham within walking distance of local shops and bus routes. The home is located on the ground floor of the property, with the first floor being occupied by tenants of supported living flats, run separately to the home. The main entrance to the property is shared with the supported living tenants and the laundry and staff sleep-in room is located in the entrance hall. The main door to the
Annual Service Review Page 2 of 6 1 1 1 1 2 0 0 8 home is kept locked at all times to ensure the safety and security of the tenants. The home is owned and managed by Welmede Housing Association and provides accommodation and care to six tenants who have a learning disability and also physical disabilities. The accommodation comprises of six single occupancy bedrooms, a large kitchen/diner, a comfortable lounge, two bathrooms and a shower room. There is a good range of adaptations and facilities fitted throughout the home to enable the home to meet the needs of the tenants. There is a well-kept garden to the rear of the property, shared with the supported living tenants, and parking for several cars to the front. The home has recently been provided with a new vehicle, which is used by tenants for various activities including days out. Tenants are picked up and dropped off by the transport of the various Day Centres they attend. The fees for the service range from 1.200 to 1.500 pounds per week according to individual need. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We carried out this annual service review on 8 October 2009 We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We also looked at information we have about how the service has managed any complaints; what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement; the previous key inspection and the results of any other visits that we have made to the service in the last 12 months; relevant information from other organisations and wWhat other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was detailed and gave us all the information we needed. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. They told us how they are continuing to seek the views of the people who use the service and other stakeholders. The last inspection report following the key inspection on 11 November 2008 was positive. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. The Service has an effective quality assurance system which demonstrates year on year improvement in the home. We have not received any complaints about the service since the last inspection. Three responses were received to surveys we sent out as part of this review, All the responses were positive. Two health care professionals responded to our survey. Their comments included: High level of care and concern shown for clients, seek medical help for clients appropriately. The service is aware of and promotes equality and diversity. They told us of the following improvements to the service since the last inspection: Person Centred Plans have continued to develop. Opportunities to take part in a variety of community based activities have increased. Specialist advice has been sought by the home to ensure staff are trained to use all new equipment. New individual shower chairs have been provided. 50 of staff have NVQs. Families are always consulted about medical appointments and any changes made. Annual update sessions are provided for all staff on the Safeguarding Adult procedures. Welmede has employed a Health and Safety advisor. All Risk Assessments have been updated. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 11 November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people living in the home. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
