Latest Inspection
This is the latest available inspection report for this service, carried out on 11th September 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rogate.
Annual service review
Name of Service: Rogate The quality rating for this care home is: The rating was made on: two star good service 3 0 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nigel Thompson Date of this annual service review: 1 1 0 9 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 63 Surrenden Road Brighton East Sussex BN1 6PQ 01273561685 01273552626 admin@rogate.org Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Hallcreed Limited Number of places (if applicable): Under 65 Over 65 12 0 The maximum number of service users to be accommodated is 12. The registered person may provide the following category/ies of service only Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rogate is registered to accommodate up to twelve people with learning disabilities; it does not provide nursing care. The home is situated in a pleasant residential area of Brighton, close to local parks, shops and pubs. It is convenient for bus services into Brighton and Preston Park train station is also nearby. The building is a four-storey Edwardian house retaining some original features. The
Annual Service Review Page 2 of 7 3 0 0 9 2 0 0 8 basement area has a games room and a covered hydrotherapy pool with a ramp. There are also changing and shower facilities available and a lift from these facilities to the pool. The home is fitted with ramps to enable wheelchair access, and a sloping path leads down to the pool and the large back garden where there is a barbecue area. The sitting room, dining room and some bedrooms are on the ground floor, and the home is therefore suitable for wheelchair users. Information about the service, including the Statement of Purpose, Service Users Guide and CSCI reports is made available to prospective service users or their relatives, on request, as part of the admission process. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being attained for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened to the service users. We generally refer to these as notifications and it is a statutory requirement for the registered persons to inform the Commission within 24 hours of their occurrence. Monthly reports the provider of more than one home is statutorily obliged to make and, if required, to submit to the Commission. The registered provider can undertake these, but more likely this is fulfilled by an appointed person with no connection to the home. We refer to these as providers reports. The previous key inspection and the results of any other visits that we have made to the service in the last twelve months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and, although sparse in certain sections, gave us most of the information we asked for. Our judgement is that the home is still providing a good service for the people who live there. There was one requirement and four recommendations made following the previous inspection, the inspection report was positive and outcomes for service users were found to be good. The report concluded that Rogate is an established, well managed and well maintained service that continues to provide high quality care and accommodation for people with learning disabilities. The comfortable, relaxed and welcoming environment has evolved over many years and reflects the stability and commitment within the staff team and the open and inclusive management style. Thorough policies and procedures are in place for the admission and ongoing care and support of service users. However, it is noted that there have been no admissions to the home since the previous inspection. Effective communication and consultation systems enable service users to be directly involved in developing and reviewing their individual care plans as well as many decision making processes within the home. Service users individual needs and choices are assessed and reviewed on a regular basis and are detailed within comprehensive plans of care. Staff support each Annual Service Review Page 4 of 7 individual well to undertake a range of activities in order to promote their independence. The health, safety and welfare of service users is ensured through the homes robust systems for dealing with any concerns or complaints as they arise and the procedures and guidelines that are in place to protect individuals from potential, harm, neglect and abuse. The AQAA indicated a range of areas where improvements have been made during the last year. Comprehensive Person Centred Care plans are currently being reviewed and updated to reflect the changing needs of service users. The manager confirmed that service users valuable input into their individual care plan and risk assessments is sought at every opportunity. Additional suuport has been provided through advocacy services which have been researched and arranged for service users. The revised care plans, service users guide, contracts and complaints procedure have been developed in a more acccessible and user friendly pictorial format. Individual Health Care plans are updated regularly with input, as necessary, from other health care professionals. Community participation remains a focus at the home and the recent appointment of another minibus driver and escort has improved service users social, educational and leisure opportunities. Rogate provides large spacious communal areas, well maintained gardens with a barbecue area, indoor hydrotherapy pool and is within easy access of all community facilities, including shops, pubs, park and effective bus and train links. All bedrooms are individually decorated and furnished to reflect the service users choices and personalities. Policies and procedures are in place to control infection and legislation governing health and safety is followed. Relevant staff training is also provided. The home employs a general handyman, a gardener, domestic assistants and an electrician and plumber. Several carpets have been replaced and more appropriate floor covering has been fitted in in some areas. Complaints are well managed and service users, staff and visitors have confidence that they are listened to. Policies and procedures are in place to protect service users from financial abuse and all financial transactions are recorded. All policies and procedures are evidently in the process of being updated or rewritten in accordance with current legislation. Robust policies and procedures in place relating to staff recruitment, annual leave and sickness absence Annual Service Review Page 5 of 7 Ongoing training is provided for all staff to ensure that they have the necessary skills and competencies to effectively meet the assessed needs of the service users. Staff are clearly valued and well supported. They receive regular supervision, during which any training needs are identified and acted upon. There is evidence from the AQAA that the service continues to meet the service users ongoing support needs and the dedicated Consultant - Care Services and staff remain committed to providing good quality care and maintaining positive outcomes for the people who live at Rogate. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 07 October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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