Latest Inspection
This is the latest available inspection report for this service, carried out on 5th May 2010. CQC found this care home to be providing an Excellent service.
The inspector found no outstanding requirements from the previous inspection report,
but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
For extracts, read the latest CQC inspection for Rose Cottage.
What the care home does well People who use the service stated that they are happy with the support they receive. They reported that staff members are very caring. Relatives and friends stated that they are always made to feel welcome when they visit the home. People who use the service stated that the home is very comfortable. The areas that were inspected were decorated and furnished to an excellent standard. The home has recently been awarded a five star rating from an organisation that assesses pet friendliness. A staff member whose records were inspected has received training on a wide range of issues including fire safety, first aid, food hygiene, infection control, moving & handling, medication and the Mental Capacity Act. When asked what the home does well, people who use the service stated that: `The meals are very good and the staff and the Doctor are very good too. I receive good care and attention when I need it`; `The home is comfortable and friendly, the staff are always willing and able to help. The food is appetising. I can be idle!`; `All the carers are very caring`. When staff members were asked what the home does well, they reported that It `cares for the residents. Promotes independence where possible. Happy atmosphere. Outings when possible. Welcomes visitors at any time`; It `maintains and promotes dignity / independence. Provides and meets residents` needs. Supports staff. Open door to visitors, welcoming, warm atmosphere`; `The home is always clean and tidy and all the staff try their best for the clients. They have a choice of food and are well looked after`. What the care home could do better: The home was not able to produce evidence confirming that a Criminal Records Bureau disclosure had been obtained for a member of staff recruited in 2004. A new disclosure must be obtained for this person. This is to enable us to ensure that people who use theservice are protected from harm. The provider had not notified us of the death of a person who uses the service. Any incidents covered by Regulation 37 must be reported to the Commission. This is to enable us to ensure that people who use the service are protected from harm. When asked what the home could do better, several people who completed comment cards mentioned that they would like more activities including trips out. Staff members reported that they would like more time to undertake one to one activities and to sit & chat with people. Random inspection report
Care homes for older people
Name: Address: Rose Cottage 136 Rothley Road Mountsorrel Leicestershire LE12 7JX three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Martin Hefferman Date: 0 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Rose Cottage 136 Rothley Road Mountsorrel Leicestershire LE12 7JX 01162302860 01162375358 nicky@rosecottage-home.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Nicola Dawn Schofield Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Nicola Dawn Schofield care home 13 Number of places (if applicable): Under 65 Over 65 13 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be admitted to the home is: 13 The registered provider may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category:- Old age, not falling within any other category - Code OP Date of last inspection Brief description of the care home Rose Cottage is registered to provide care for thirteen older people. The home is located in the village of Mountsorrel and is close to local shops and the health centre. The building is converted from three Victorian terraced cottages and has a large lounge / dining area and a quiet lounge. Bedrooms are located on the ground and first floors
Care Homes for Older People Page 2 of 8 Brief description of the care home with access via the stairs and stair lift. Some bedrooms have en-suite facilities, details of which are enclosed in the homes Statement of Purpose. There is a large garden area to the rear of the property with seating, a raised fishpond and a decking area, which is accessible to wheelchair users and those with mobility difficulties. Printed information, including a guide to services and facilities, is available from the manager and the homes latest inspection report is kept in the entrance to the home. Fees at the home range from approximately £341 to £500 per week, dependent on the level of care required and the type of room occupied. Care Homes for Older People Page 3 of 8 What we found:
We visited Rose Cottage on 5th May 2010 to check that requirements made at the time of the last key inspection (which took place on 29th May 2007) have been met. During the course of the visit, we spoke to two people who use the service, two visitors and a health care professional. We also took into account all of the information we have received since the date of the last key inspection, including the providers annual quality assurance assessment. We received comment cards from five people who use the service and six members of staff. We found that action has been taken to meet the requirements that were made at the time of the last inspection. The statement of purpose has been amended to reflect the categories the home is registered for. References were available for the staff members whose records were inspected. We did however note that a reference from one persons last employer contained very little detail. What the care home does well: What they could do better:
The home was not able to produce evidence confirming that a Criminal Records Bureau disclosure had been obtained for a member of staff recruited in 2004. A new disclosure must be obtained for this person. This is to enable us to ensure that people who use the
Care Homes for Older People Page 4 of 8 service are protected from harm. The provider had not notified us of the death of a person who uses the service. Any incidents covered by Regulation 37 must be reported to the Commission. This is to enable us to ensure that people who use the service are protected from harm. When asked what the home could do better, several people who completed comment cards mentioned that they would like more activities including trips out. Staff members reported that they would like more time to undertake one to one activities and to sit & chat with people. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 29 19 A new Criminal Records disclosure must be obtained for a member of staff identified at the time of the visit. This is to enable us to ensure that people who use the service are protected from harm. 07/06/2010 2 31 37 Any incidents covered by 07/06/2010 Regulation 37 must be reported to the Commission. This is to enable us to ensure that people who use the service are protected from harm. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
