Latest Inspection
This is the latest available inspection report for this service, carried out on 10th October 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Roughcote Hall Farm.
What the care home does well People living at the home told us that the staff were very good and the food was excellent. ` I would like to remain here I do not want to move, all [staff and residents] are my friends I am very happy here`. ` Staff look after me very well`. Visitors at the home told us they were very satisfied with the care provided to their relative and that they `had no concerns whatsoever`. Staff told us that they had sufficient training for them to do their job and that the manager was `firm but fair`. What the care home could do better: The provider is currently in breach of the condition of their registration.They are not registered for seven (7) people and are not operating in accordance with their registration which could be an offence under the Care Standards Act 2000. The provider must take action to rectify the situation immediately. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Roughcote Hall Farm Roughcote Lane Caverswall Stoke On Trent Staffordshire ST11 9ET two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Joy Hoelzel Date: 1 0 1 0 2 0 0 9 Information about the care home
Name of care home: Address: Roughcote Hall Farm Roughcote Lane Caverswall Stoke On Trent Staffordshire ST11 9ET 01782397440 01782777299 yvonne@roughcotehall.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Yvonne Pointon care home 6 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 6 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 6 Date of last inspection Brief description of the care home Roughcote Hall Farm is a large detached property set in five acres, situated on the outskirts of Stoke-on-Trent. It is located in a rural area and there are no transport links. The home uses its own transport to reach community facilities and services. The home is registered for six people who use the service with Learning Disabilities and one older person. The Proprietor and her husband live on site.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Roughcote Hall Farm is a large, comfortable family home that has been adapted to provide suitable facilities. On the ground floor, there is a large kitchen/diner, a lounge and conservatory, a separate toilet, laundry room and three single bedrooms, two of which has en-suite facilities. There are two staircases to the first floor, one of which has a stair-lift in place. On the first floor, there are three single bedrooms and a separate shower room. Readers of this report may wish to contact the home for information on the service. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The last key inspection was completed 24th April 2008 where the service was judged as a 2* good service. An annual service review was completed 23rd April 2009, the information that we had for the review did not change our opinion of the service. We, the commission, carried out this unannounced inspection because of concerns that had been raised with us. The concerns included the number of staff on duty, the number of people living at the home, staff working practices and the care provided. We found that there was one member of staff at the home when we arrived with another staff member on duty but not on the premises. This staff had been shopping and returned shortly after our arrival. We looked at the duty rotas and saw that generally there were two staff on duty during the day with one staff on the premises at night. Staff confirmed these levels and told us that recently they had been short of staff but that recruitment to fill the vacancies was ongoing. Staff initially told us that there were six people living at the home but later confirmed that there were seven people. Prior to this inspection we looked at the service details which clearly states that the number of places registered is six (6). We looked at the case files and care records of each of the seven people and saw that they had been resident for a considerable period of time. The last person being admitted in May 2007. We looked at the case files and saw that assessments had been completed in regard to mobility, continence and personal care. The care plans are reviewed and revised at regular intervals. Staff were able to tell us the very individual care needs of the people in residence and explained the morning weekday routines. They went on to say that during the week mornings can be very rushed and busy when people are requiring support for preparing for the day. Some people living at the home told us that they are offered a choice of food each day, one person told us there was no choice. Some people said they were able to do what they wanted to do when they wanted to do it, one person said there were limitations on what they could do. What the care home does well: What they could do better:
The provider is currently in breach of the condition of their registration.
Care Homes for Adults (18-65 years) Page 4 of 8 They are not registered for seven (7) people and are not operating in accordance with their registration which could be an offence under the Care Standards Act 2000. The provider must take action to rectify the situation immediately. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
