Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd September 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sapling.
Annual service review
Name of Service: Sapling The quality rating for this care home is: The rating was made on: two star good service 1 4 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mary Williamson Date of this annual service review: 2 2 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 372 Chessington Road West Ewell Surrey KT19 9EG 02083936731 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Emas Ltd Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users to be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sapling is registered to provide accommodation and care to four older service users with a learning disability. The home is a purpose built bungalow and accommodation consists of a lounge area, a dining room, conservatory, laundry room, bathroom with shower, toilets and four single bedrooms with their own toilet and hand basin. The home has a large garden to the rear of the property which is private, secure and
Annual Service Review Page 2 of 6 1 4 1 0 2 0 0 8 accessible to service users, and private parking is available. The registered provider is Mr. Puah of Emas Limited. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received, or asked for since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed complaints or allegations. What the service has told us about things that have happened in the home, these are called notifications and are a legal requirement. The previous key inspection report. The service history. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA, the service history, and additional information received since the previous inspection and it is our judgement that the home is still providing a good service and that they know what further improvements they have to make. The AQAA indicated that the home operated a structured admission procedure when a new service is admitted to the home. A detailed needs assessment is undertaken and trial visits offered to establish the suitability of the placement. The manager stated that individual care plans and risk assessments are in place and are constantly reviewed to reflect changing needs and goals. These have been reviewed as a requirement from the last inspection and are now more person centred focused. The AQAA advises that following service user meetings, suggestions and views are acted upon. For example holiday resorts are reviewed to take into account service users needs and choice, and leisure activities explored to promote more independence and effective stimulation. Community links are maintained and a service user attends a local church. The service also maintaines a good relationship with neighbours. The home has a complaints procedure and a safeguarding vulnerable adults procedure in place. The complaints procedure is available to all service users in a format they can understand. There have been no complaints received in the home or by the Care Quality Commission since the last inspection. Service users follow a healthy eating plan and their nutritional needs are catered for. The AQAA describes the ongoing maintenance and refurbishment arrangements in place. A new floor has been fitted in the bathroom, utility room and kitchen. A ramp provided access to the garden. Annual Service Review Page 4 of 6 Mobility needs of service users have been reviewed and an assisted bathroom, hoist and profile bed provided as an outcome. The AQAA indicated that a well established staff team are employed to meet the assessed needs of the service users, and that training and development of staff is ongoing. Quality assurance is monitored and questionnaires distributed to service users and other stakeholders for feedback and comments. The registered manager is also the provider. He registered as the manager of the home since the last inspection. The home continues to inform The Care Quality Commission of any relevant events that have occurred since the last inspection and they have shown that they have managed issues well. They work well with CQC and have shown that their service continues to provide good quality outcomes for people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
