Latest Inspection
This is the latest available inspection report for this service, carried out on 29th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Seton Unit.
Annual service review
Name of Service: Seton Unit The quality rating for this care home is: The rating was made on: two star good service 2 8 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Bernadette Little Date of this annual service review: 2 9 0 8 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: The Marillac Eagle Way Warley Essex CM13 3BL 01277220276 01277204060 seton@marillac.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: SISTERS OF CHARITY OF ST VINCENT DE PAUL Number of places (if applicable): Under 65 Over 65 0 0 8 8 Personal care to be offered to no more than 8 older people over the age of 65 years (OP). Personal care to be provided to no more than 8 service users with dementia over the age of 65 years (DE(E)). The number of service users to whom personal care is to be offered shall not exceed 8 (eight). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Seton Unit is a small Care Home for eight people. It is situated on part of the first floor of the Marillac Nursing Home. All the residents are Sisters of Charity of St Vincent
Annual Service Review Page 2 of 5 No 2 8 1 0 2 0 0 8 de Paul and the Home provides facilities and an environment which supports their spiritual needs. There is an attractive lounge/diner and a separate well-equipped activities room. Each single room has ensuite facilities. Meals are provided from the main kitchen, however snacks and drinks are produced in the Homes own kitchen. The Seton Unit has a pleasant rooftop garden, as well as access to the grounds of the Marillac. The Service User Guide and Statement of Purpose have been reviewed and are updated as required. The residents and their representatives can be provided with this information and the manager stated previously that the home would provide them with Commission for Social Care Inspection reports too. These can be displayed for reference. The updated statement of purpose identifies the current fees for the year 2008-2009 as 430 pounds per week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for about the Seton Unit since the last key inspection. We asked the manager to complete an Annual Quality Assurance Assessment (AQAA) form. This form is for the manager to consider and report on how well the service they provide meets the expected outcomes of the people using the service. We sent surveys to the manager to give to residents, staff and health and social care professionals and asked them to tell us their views on how they think the home is run. We looked at the report that was written about the homes last key inspection. An Inspector went to the home as part of that key inspection and spent time with the residents, staff and the manager. What has this told us about the service? The Commission has not received information of any complaints or concerns about this service since the key inspection. The manager responded positively and promptly confirming completion of any actions required following the last inspection. These are also noted in the managers AQAA, identifying where recommendations have been implemented. The manager returned their AQAA when we asked for it. It was well completed and gave us the information that we asked for. It told us how care provision focuses on promoting individual person centred care with the involvement of the resident, who is supported to make their own decisions. It also shows what plans the manager has to continue to develop the service. Four surveys were received from residents. They all indicated that they receive all the personal and medical care and support they need, that staff are available when needed and listen and act on what they say, that the home is always fresh and clean, that there is someone they can speak to if they are not happy and that they would know how to make a complaint. Comments on what the service does well included improvements are made as and when requested and very caring, could not do better. One survey was received from a member of staff. This indicated that they usually have enough information about the needs of the people they support, are generally given relevant training and support to meet these needs, would know what to do if there was concern about the home, and that there are usually enough staff to meet individual needs of older people who use the service. After looking at the Annual Quality Assurance Assessment and other evidence our judgement is that the home is continuing to provide a good service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 27th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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