Care Home: Springfields

Annual service review Name of Service: Springfields The quality rating for this care home is: The rating was made on: two star good service 2 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jean Dobbin Date of this annual service review: 1 8 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: 5 Clayton View South Kirkby Pontefract West Yorks WF9 3RE 01977647932 01977647932 lorraine_066@ssmail.net Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Ms Lorraine Kingston Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Mental Disorder Code MD. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Springfields is a small home which is registered for people with mental health needs and is more suitable for those with low dependency needs. Currently there are four men living there, but the home can accommodate both men and women. Springfields is owned and managed by Ms Lorraine Kingston, who lives on the premises. The house is detached with good sized and accessible gardens and is situated in a Annual Service Review Page 2 of 6 2 7 0 1 2 0 0 9 pleasant residential area in the centre of the village of South Kirkby, which is about nine miles south of Pontefract. Each person has a single bedroom which is comfortably furnished, and each has patio doors leading out on to the rear garden. Information about the home is made available to people in the Statement of Purpose, which has been updated in the past year. Written information about the home and the facilities it provides are given to people expressing an interest in living there. People already living there are given their own copy. The most recent inspection report, written by our predecessor the Commission for Social Care Inspection can be obtained from the manager, along with the current weekly fees to live at Springfields. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This may include: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. We sent four surveys to the home for the people there to be asked to complete for us. Unfortunately these responses are not available at the time of this review. However we telephoned the home and spoke with two of the people living there and they were able to tell us what it was like to live at Springfields. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at this information and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We spoke with the manager about changes that had been made in the last year. There has been building work done at the home to increase the number of people the home can accommodate from four to six. Although the owner/manager had applied to the commission to vary her registration, this has been withdrawn for now, whilst more work is done to meet the required fire safety regulations relating to the new build. The manager also told us that the home had met the recommendation made at the last site visit a year ago. She also told us more about how people living there spend their time and how they are encouraged and supported to be independent and to make decisions about their day-to-day lives. We spoke with two men living at Springfields. They both told us that they were happy there, and that the staff were ok and that they listen to what we say. One person commented that they liked their bedroom and had a lot of books and a television there, and both said they liked the food, which was varied and plentiful. Annual Service Review Page 4 of 6 Both said they thought the manager was easy to talk with and both said they would tell her if something was bothering them, or if a person had been unkind, or rude to them. Neither the home nor the commission has received any complaints in the past year. They continue to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? It is currently our statutory responsibility to inspect all care services at least once every three years. Therefore we are not planning to inspect this service before 26 January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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