Latest Inspection
This is the latest available inspection report for this service, carried out on 30th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Andrews (Father Hudson`s).
Annual service review
Name of Service: St Andrews (Father Hudson`s) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie McGarry Date of this annual service review: 2 7 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 37 Blythe Road Coleshill Birmingham West Midlands B46 1AF 01675462240 01675434010 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Father Hudson`s Society Number of places (if applicable): Under 65 Over 65 11 0 The maximum number of service users who can be accommodated is: 11 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 11 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Andrews is a registered care home for 11 service users with learning disabilities. The Father Hudson?s Society provides 24 hour care and support. The home is in a large detached 18th century house, surrounded by gardens with an open outlook to the rear and setback off a busy road just off the main street of the small town of Coleshill in Warwickshire. It is within a short walking distance of the town and all local amenities and facilities, as well as bus routes to Birmingham and Nuneaton. Plenty of parking is available in the grounds. Service users all have their own bedroom with
Annual Service Review Page 2 of 6 ample shared space on the ground floor. The manager advised that fees range from £400 to £600 per person per week. The fee information given applied at the time of the last inspection; persons may wish to obtain more up to date information from the service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment within the required timescales the home manager completed this. The information in the AQAA was clear and provided us all the information we had asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they have a clear vision of what further improvements they wish to make. We were told how the home ensures that people who use the service are consulted on things that matter to them. For example, the AQAA tells us that at St. Andrews we hold regular service user meetings to which all service users are invited and their views sort. A representative of the service users attends each staff meeting. Views of service users are sort annually through a service user survey. There is continuous direct dialogue with service users and staff at all levels. They told us of changes they have made as a result of listening to people. For example, There have been changes incorporated into St. Andrews routines, policies etc. that have come about after dialogue with the residents, such as venues for holidays, organisation of days out, attendance on college courses, and the purchase of a games machine. They told us how they had met the equality and diversity, which include: Race: We will always strive to meet the cultural needs of any resident and seek advice from any Annual Service Review Page 4 of 6 appropriate bodies or organisations in order to achieve this. Gender: We recognise and respect each service user as an individual regardless of gender. Disability: As a home for Adults with Learning Disabilities we are committed to promoting disability awareness in our day to day work. 60 of staff have achieved a minimum of level two in the National Vocational Qualification in care. This should mean that staff should have the necessary skills and knowledge to provide a good standard of support to the people who live there. The AQAA states that 100 of permanent staff have received training in safe food handling and no staff are employed without two references and a criminal record check, indicating clear and robust procedures for the recruitment of all staff and volunteers. We have received no complaints about the standard and quality of care provided at the home. The home informs us that they have received no complaints about the quality of care provided. People using the service are encouraged to maintain links with families, friends and the community. We received four completed surveys from staff members, they told us in their surveys that they are always given up to date information about the needs of the people they care for. Comments received included: All staff work together and support each other with key worker roles to meet residents needs fully; Good staff group, who are about the residents; Very good food; Excellent holidaysand, I cant think of a single thing that St Andrews could do better. We received one completed survey from a relative of a person who uses the service. When asked what the home does well, we were told: Personal care and hygiene reminders; Accommodation superb; Food excellent; Welcome visitorsand I personally believe the whole service offered at St Andrews couldnt be better. We received four completed surveys from people who use the service. When asked what the home does well, one person commented: They treat me very well. Other comments include: You would not find it better than here; I like my own room; I have good holiday; Like being with friends. The AQAA tells us that all the required policies and procedures are in place. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
