Latest Inspection
This is the latest available inspection report for this service, carried out on 20th May 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Nicholas Nursing Home.
Annual service review
Name of Service: St Nicholas Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 0 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Marilyn Fellingham Date of this annual service review: 1 5 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1-3 St Nicholas Place Sheringham Norfolk NR26 8LE 01263823764 01263821941 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) ADR Care Homes Ltd Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: The maximum number of service users who can be accommodated is 30. The registered persons may provide the following category of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission are within the following category: Old age, not falling within any other category - code OP. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: A new manager has been appointed but has not been registered yet. 2 0 0 1 2 0 0 9 Number of places (if applicable): Under 65 Over 65 0 30 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is situated in a pleasant area of Sheringham near the town centre, shops, beach and promenade. It is a detached property comprising of two floors dating from the nineteenth century. Sheringham has regular bus and train services providing
Annual Service Review Page 2 of 6 access to the wider community and to Norwich. The home has adequate parking and access for wheelchair users. The front entrance opens into a reception area with a conservatory and dining room leading off. There is an attractive garden area with a patio for service users to use. The home has recently undergone a change of ownership and manager. The current range of weekly fees is £490 to £575. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last Key Inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA) The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous Key Inspection and the results of any other visits that we have made to the service in the last twelve months. Relevant information from other organisations. What other people have told us about the service. We also spoke briefly to the new manager of the service. What has this told us about the service? According to the AQAA the homes brochure and the Service User Guide has been improved since the last inspection and all prospective residents are given a copy of these. We know from the past inspection and the AQAA that people who move into the home have detailed assessments and care plans that identifies their needs and wishes. A senior member of staff visits all prospective residents, either at home or in hospital, to assess if their needs can be met before they move to St Nicholas. They and their relatives have enough information to be able to decide if it is the right place for them. Relatives and other people who support potential residents are involved as much as possible. The AQAA tells us that the service also liaises with the designated social workers, GPs and other relevant health care professionals. Care plans are based on initial assessments of need and explain what staff need to do to make sure that everything relating to peoples health, personal and social care needs are met. Relatives tell us that the care is very good and this is also confirmed in the surveys completed by three residents. The staff make sure that they maintain privacy and dignity for residents and encourage them to make decisions about their daily lives. The AQAA tell us that the residents are provided with choices in respect of food and that the service is working with relatives and the residents to make meal times more eventful and offer even more choices of home-cooked local produce. The service always keeps us informed of any incidents that have taken place since our last visit to the home; there has been one safeguarding referral since the last inspection. The residents are aware of how to air their concerns and this was confirmed in the surveys we received from some residents. The registered manager left the Home in December 2009 and a new manager has been Annual Service Review Page 4 of 6 appointed who is in the process of applying to be registered with the Commission. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will carry out out a Key inspection according to the Commissions procedures. However we can inspect at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
