Latest Inspection
This is the latest available inspection report for this service, carried out on 10th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Peters Hall.
Annual service review
Name of Service: St Peters Hall The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Brenda ONeill Date of this annual service review: 2 6 1 0 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 52 St Peters Road Handsworth Birmingham West Midlands B20 3RP 01215234123 F/P01215234123 kamey1@blueyonder.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Ms Pearline Jackson,Mr Raymond Jackson Number of places (if applicable): Under 65 Over 65 11 0 The maximum number of service users who can be accommodated is: 11 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding Learning Disability or Dementia (MD) 11 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Peters Hall is a large terraced property with an extension; it is situated in the Handsworth area of Birmingham. The home is conveniently positioned for local community facilities such as places of worship and local health services. The home is also close to public transport routes. It provides accommodation for 11 adults with a mental disorder, excluding learning disabilities or dementia. Annual Service Review Page 2 of 7 The description of the property can best be given in two parts. First the main building has been converted into six flatlets, which can accommodate up to six people. The flatlets are self-contained and consist of a bedroom/lounge area and kitchenette. Four of the flatlets have shower/WC en-suite facilities. Occupants of the other flatlets have communal bathrooms and toilet facilities. There is a communal lounge on the ground floor for the people who live in the home to use. The main building is linked to an extension which is purpose built with five flatlets that also accommodate up to five people. The flatlets are similar to those in the main building with the exception that they have telephone points and they all have en-suite toilet and shower facilities. On the ground floor is a lounge and communal WC facility. A covered corridor that is wide and well lit links the main building and extension. There is space for someone to sit down to relax and the garden can be accessed via the corridor. The garden is large and spacious. The corridor leads on to an additional lounge. The managers office is situated between the main building and the extension. The people who live in the home who smoke use the lounge in the extension. The home has a laundry facility. All lounges have TV/video and stereo systems. There are flatlets on the ground floor in the main building and extension. However, the home would not be suitable for those with mobility difficulties, as access to the other flats is via the stairs. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last key inspection at the home was undertaken on January 3rd 2008 when it was judged that the home provided a good service to the people living there. An annual service review was undertaken on 17th November 2008 when it was shown the home continued to offer a good service. For this annual service review we looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection and annual service review. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA told us how the home ensures the views of the people living there are listened to and acted on. It told us that the following changes have been made as a result of listening to the people in the home: The home has created an external smoking area for use when the weather permits. Service users attending their weekly swimming activity are transported to and from the baths. By service user request they are now taken shopping once a fortnight and on alternative weeks shopping is ordered on the internet. Annual Service Review Page 4 of 7 By service user request activities now allow for service users to go swimming one week and go for a walk in the park the other week. Verbal request for a table football game has been met with the provision of a table football game. Created relaxation areas in the garden. People living in the home tell us that they are happy there. The surveys returned to us by the people living in the home indicated they were satisfied with the service offered. When asked what the home does well comments included: Looks after people. Shopping have choices. Everything is fine its good. The home looks after the residents very well. Nice and tidy Parties bingo, clean house. Staff were very positive about the service offered at the home. They also told us they received all the training they needed to support the people living in the home. Their comments included: I like working with all the clients, manager and staff. As I have been an employee of St. Peters Hall for the past three years and I feel the needs of the service users and the staff are met very well for example information regarding service users or any change in the service is effectively communicated to staff. Management support us to the fullest in our progress and training is offered to us on a regular basis to update our knowledge which effectively can be used throughout our performance at work. St. Peters Hall encourages clients to pursue their individual interests by taking part in activities and joining in colleges and community day centres. Is very supportive to staff as well and ensures to keep staff up to date with their knowledge of good care by providing the training regularly. All staff are trained in various areas and provide care tailored to each service users needs. The home provides activities for all clients to be involved in and ensures that all clients take regular exercise.
Annual Service Review Page 5 of 7 The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 2nd January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
