Latest Inspection
This is the latest available inspection report for this service, carried out on 25th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Stanhope Lodge.
What the care home does well The home provides a comfortable, safe and homely environment for people to live in and there has been an extensive programme of upgrading the building carried out. There is currently a building programme underway to further improve the facilities on offer. People have the equipment they need to support their independence and this includes specialist bathrooms and also assisted technology to aid communication for some people. In returned surveys comments from service users included, `I have nice food and a nice bedroom, I go out to lots of places and on holiday` and `I am happy with the care I get in my home and I get a lot of choice. I would like to say how I enjoy living here and I have made lots of friends`. There are detailed care plans in place to guide the staff team to the individual needs and wishes of each person, the plans include using a positive behavioural ethos to address people`s anxieties and staff are trained to use this method. People have their health needs assessed and recorded and have access to a range of healthcare professionals. Medication is being well managed and staff receive training and regular competency updates. There is an individual programme of activities for each person both in- house and in the community and people attend colleges and day care centres and are involved in a number of social activities. People`s ethnic and religious needs are considered and addressed and during the visit we saw that there are sufficient staff on duty for each person to have some one to one support.There is a qualified and competent management team managing the home and we saw that staff receive training and supervision, there a a robust system of audit carried out monthly by Regulation 26, registered provider visits being carried out by an independent person and service user`s monies are being well managed. During the visit a staff member said, ` we are a customer led service and always try to ensure that service user`s needs come first`. What the care home could do better: Continue with the upgrade of the environment and with the excellent level of service currently being provided to people. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Stanhope Lodge Poplar Road Durrington Worthing West Sussex BN13 3EZ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Annie Taggart Date: 2 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Stanhope Lodge Poplar Road Durrington Worthing West Sussex BN13 3EZ 01903264560 01903691987 barry.poland@westsussex.gov.uk www.westsussex.gov.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Ms Nicola Read Type of registration: Number of places registered: Conditions of registration: Category(ies) : West Sussex County Council care home 24 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 24 The maximum number of service users to be accommodated is 24. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Date of last inspection Brief description of the care home Stanhope Lodge is a Care Home providing care and accommodation for up to twentyfour residents between the ages eighteen to sixty-five years (18-65yrs) in the Category Learning Disability (LD). The registered providers are West Sussex County
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Council. Mr Barry Poland is the registered manager who is in charge of the day-to-day running of the home. The service provides accommodation in a number of units. Beech is an eight-bedded unit, which accommodates residents for short stay, breaks; Rowan is also an eight-bedded unit, which provides permanent accommodation for residents. The service also has an Intensive Support Unit, which provides care for residents with challenging and complex needs. The unit consists of two cottages, one for two permanent residents the other is for short-term breaks, which can accommodate up to three residents. There is also one bungalow and two flats which have been adapted specifically for the individuals who occupy them. Stanhope Lodge is situated in Durrington and is close to local facilities and bus services. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The Random inspection was arranged in order to assess compliance with a number of the key national minimum standards for care homes for adults (18-65) We planned the visit by taking into account information provided in the previous inspection report and in an annual service review carried out on 2nd June 2009. We also used the annual quality assurance assessment (AQAA) completed by the manager of the home and six service user and four staff surveys that had been completed and returned to us. The random visit was carried out at 11am on 25th May 2010 and the visit lasted for two and a half hours. During the visit we were able to speak with service users and the staff on duty and we observed staff practice. We sampled three care plans and supporting documentation and we looked at the system for administering and recording medication. Records such as complaints and concerns, a staff training matrix, Regulation 26, providers visits and service users finance records were also seen. The registered manager and deputy manager were not in the home at the time of the visit and feedback was given to the assistant manager on duty. What the care home does well:
The home provides a comfortable, safe and homely environment for people to live in and there has been an extensive programme of upgrading the building carried out. There is currently a building programme underway to further improve the facilities on offer. People have the equipment they need to support their independence and this includes specialist bathrooms and also assisted technology to aid communication for some people. In returned surveys comments from service users included, I have nice food and a nice bedroom, I go out to lots of places and on holiday and I am happy with the care I get in my home and I get a lot of choice. I would like to say how I enjoy living here and I have made lots of friends. There are detailed care plans in place to guide the staff team to the individual needs and wishes of each person, the plans include using a positive behavioural ethos to address peoples anxieties and staff are trained to use this method. People have their health needs assessed and recorded and have access to a range of healthcare professionals. Medication is being well managed and staff receive training and regular competency updates. There is an individual programme of activities for each person both in- house and in the community and people attend colleges and day care centres and are involved in a number of social activities. Peoples ethnic and religious needs are considered and addressed and during the visit we saw that there are sufficient staff on duty for each person to have some one to one support.
Care Homes for Adults (18-65 years) Page 4 of 8 There is a qualified and competent management team managing the home and we saw that staff receive training and supervision, there a a robust system of audit carried out monthly by Regulation 26, registered provider visits being carried out by an independent person and service users monies are being well managed. During the visit a staff member said, we are a customer led service and always try to ensure that service users needs come first. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
