Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Strawberry Field.
Annual service review
Name of Service: Strawberry Field The quality rating for this care home is: The rating was made on: two star good service 2 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Judith Last Date of this annual service review: 1 9 1 0 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: Mill Common Lane Walcott Norwich Norfolk NR12 0PF 01692650707 01692650330 admin@janithhomes.org www.janithhomes.org Janith Homes Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Paul Sear Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The manager has completed his registration with the Commission. 2 1 1 0 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Strawberry Fields is a care home providing personal care and accommodation to 3 adults with a learning disability. Janith Homes Limited owns and runs the home and people living there can attend day services at The Rookery, the companys main home. Strawberry Fields stands on the outskirts of the Norfolk seaside village of Walcott. The home has its own transport. This home is located a detached house and all users have their own bedroom. The home has a large garden with an aviary.
Annual Service Review Page 2 of 7 Janith Homes website shows that fees for living in the home are from £772 to £3,000 per week, according to need. The website also provides a link to our inspection reports, or people can access them via the homes administrative offices, based at the Rookery, nearby. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys returned to us by three people living at the home and by three staff working there. Information we have about how the service has managed any complaints. What the manager has told us about things that have happened in the service. These are called notifications and are a legal requirement. The last key inspection and the results of any other visits we have made to the home, as well as the history of the service. Relevant information from other organisations and what other people have told us about the service. The last key inspection of this service was carried out on 21st October 2008 when it was assessed as providing good outcomes for people living there and given a two star - good rating. There have been no previous annual service reviews. What has this told us about the service? We know that the organisation which owns this home, has been working hard to look at the way information is made accessible to people who might want to use its services. This means that people who are thinking about moving to the home (or their representatives) have access to information to help them make decisions about whether it is suitable for them or not. All of the people who currently live there, say that they had enough information about it before they decided to move in. Our previous visits have showed us that peoples needs are set down in an individual plan of care and kept under review. The manager recognises that further improvements can be made to ensure these plans are centred on the needs of each person and he has told us about how he is going to make these improvements. All three of the people living in the home say that they can make decisions about what they do during the day time, evenings and at weekends and they say that the staff treat them well as well as listening to and acting on what they say. This means that people have opportunities to express their views about what they want to do and about Annual Service Review Page 4 of 7 the support that they receive. We know from what people have told us in the past, that they are supported to make and attend (if necessary) appointments with other professionals who can help keep them well. All three staff who wrote to us confirm that they have training that gives them enough knowledge about peoples health and medication so they can support people with their health care. The manager has told us about one incident involving medication and we know that action is taken to address any concerns and to make sure that staff are able to ensure safekeeping, recording and administration of medicines, where people need support. Our previous visits have shown that staff have training to ensure they know what to do if any abuse is suspected and the manager has a good record of working cooperatively with other professionals, including the adult protection team. This contributes to ensuring that people are protected from abuse. Everyone living in the home says that they know who to speak to if they have any concerns about their care, and how to make a complaint if they need to. The staff also say that they know what to do if someone has concerns about the service. The manager has told us that information about how to make a complaint has been looked at so that it is clearer and easier for people to understand. He has plans to provide support and training to people living in the home that will empower them to complain and help them understand their right to do so. We will want to see if this has happened when we next review the service. A staff member has commented to us that any problems or concerns are dealt with quickly and efficiently by all staff. We know that one of the directors visits regularly and that these visits give people the opportunity to express their views about the service and any concerns they may have. These things tell us that people can make their concerns known and that these are taken seriously and addressed. The manager has been in post over a year now. During that time he has identified where things could be improved and has worked cooperatively with us to ensure that outcomes for people supported are good. He continues, by the quality review process and in information sent to us, to identify where further improvements can be made and how he intends to go about this. This shows that he is taking responsibility for ensuring the service is run well and that people using it have a good quality of life, as well as for improving it still further. We think that this shows the service is continuing to improve and is providing good quality outcomes for people using it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan as a result of this review. Under the Commissions current inspection regime, we would be carrying out a key inspection of the service by 20th October 2011. Before then, we will carry out another
Annual Service Review Page 5 of 7 annual service review. However, we can inspect the service at any time if we have any concerns about the welfare or safety of people using it. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
