Latest Inspection
This is the latest available inspection report for this service, carried out on 30th July 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Summerville.
Annual service review
Name of Service: Summerville The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Griffiths Date of this annual service review: 3 0 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 39 Prices Avenue Margate Kent CT9 2NT 01843295703 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Manor Care Homes Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users to be accommodated is 4. The registered person may provide the following categories of service only: Care home only - (PC) tos ervice users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) maximum number of places 4 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Summerville is a large detached property providing accommodation on two floors. All bedrooms are single. The Home is situated in the seaside town of Margate and is within walking distance of some of the local amenities. There is a mainline railway station in the town and other public transport. There is a pleasant walled garden to the rear of the property with parking for 3-4 cars. Unlimited off street parking is available. Annual Service Review Page 2 of 6 The current fees for the service range from £1201.00. - £2877.10 per week. Extra charges are payable for personal items such as: clothes, toiletries, extra leisure and social activities, therapeutic sessions (aromatherapy, yoga, music therapy). The home pays for one holiday a year. For further information, please contact the registered provider. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The registered manager sent us the completed AQAA within the required timescale. The AQAA shows that the manager has taken action to make improvements to the service following any feedback from the people that use it. The manager told us, in the AQAA, that the service continues to provide person centred support to the people that live in the home. Staff have completed training in Equality and Diversity and individuals needs and preferences have been included in their support plan. Since our last inspection of the service the staff have also completed training in the Mental Capacity Act. The manager told us about some of the improvements made to the service since our last inspection including decorating a service users bedroom in a way that meets their sensory needs, helping a service user manage their epilepsy better, increasing the training staff undertake and making the rotas more flexible to ensure all service users are met. The manager has told us that people in the home are being supported to plan their annual holidays and that the staff work with individuals to support them to maintain contact with their families and to enjoy a range of activities both within and outside the home. Some people use adult education centres and colleges. The manager has identified, in the AQAA, areas of the service that could be further developed including reviewing the way the menus are planned to offer people more choices. The manager also plans to introduce more activities for service users and hopes to explore further use of sensory activities. Annual Service Review Page 4 of 6 People that use the service always tell us they are happy with the care they receive and their views are sought at regular intervals through the homes own quality assurance processes. The manager has demonstrated, through the AQAA, that the service is regularly reviewed and areas for improvement continually sought. Service users views are taken into account and they have been given the support they need to communicate their views and needs in the way that best suits them as individuals. The Care Quality Commission has not received any safeguarding information or concerns about this service. The home continues to let us know about things that have happened since our last key inspection. They generally work well with us and have shown us that their service continues to provide overall good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 6th August 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
