Latest Inspection
This is the latest available inspection report for this service, carried out on 24th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sycamore Drive (9).
Annual service review
Name of Service: Sycamore Drive (9) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Hilary Stewart Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Carley Lodge Fulwell Sunderland SR5 1PP 01915496083 01915496083 sycamoredrive@c-i-c.co.uk www.c-i-c.co.uk Community Integrated Care Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Learning Disability, Code LD - maximum number of places 4 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home provides personal care to four men both over and under the age of 65 years, all of who have a profound learning disability. One person also has a physical disability. It provides residential care only and any health needs are dealt with by the Community Nursing Services. The home has been open since 1995 and was especially adapted for the people that live there. It is a bungalow and would be difficult to determine from the outside of the home that it provides a residential service as it blends in well with other houses. The home is near to a local bus service into the City Centre and it also has its own transport. The fees that people have to pay to live at
Annual Service Review Page 2 of 6 NA the home are £989.55p per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last Annual Service Review on the 23rd February 2009. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints, if they have had any. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all of the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. Information from the manager indicates that the home is managed in a way that shows that the views of the people who use the service are listened to and taken seriously. The manager told us that they listen to the people and they have made changes in the service as a result of this. One example of this is that they have made the monthly keyworker documents more accessible and all of the people at the home now have health action plans. The manager said that each person has a comprehensive support plan which includes risk assessments. They are reviewed regularly by the key workers to make sure they provide the staff with up to date accurate information so they know how to provide the people at the home with good care. The people who use the service are encouraged to make their own decisions as much as possible. Staff are aware of peoples likes and dislikes and a list has been made so all staff are aware of each persons preferences. The people who live at the home are supported to have different experiences and try new activities within a risk management framework. They are provided with a variety of leisure pursuits and go on holidays. They are supported to visit and keep in touch Annual Service Review Page 4 of 6 with their family and friends. The home has a complaints procedure in place and would respond to any complaints made quickly. This means that any problems are resolved and people are satisfied with the outcome. The manager said that there have not been any complaints made about the service since the last annual service review. There has been one safeguarding issue which has been looked into. All staff are vetted before they can start to work at the home. Staff are given training in how to keep the people safe the manager said that they are about to have more training from April 2010. They are all working towards vocational qualifications. The manager said that fire checks, health and safety audits and risk assessments are carried out regularly. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Since we did our last inspection we have not received any information about this service that gives cause for concern and would make us think that the current quality rating is not accurate. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 13th February 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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