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Care Home: Tara`s Retreat Residential Care Home

  • High Street Sandridge St Albans Herts AL4 9DQ
  • Tel: 01727850527
  • Fax: 01727853927

  • Latitude: 51.784000396729
    Longitude: -0.30399999022484
  • Manager: Mrs Annette Sudbury-Smith
  • UK
  • Total Capacity: 46
  • Type: Care home only
  • Provider: B & M Care Limited
  • Ownership: Private
  • Care Home ID: 15342
Residents Needs:
Old age, not falling within any other category, Dementia

Latest Inspection

This is the latest available inspection report for this service, carried out on 4th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for Tara`s Retreat Residential Care Home.

Annual service review Name of Service: Tara`s Retreat Residential Care Home The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Patricia House Date of this annual service review: 1 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: High Street Sandridge St Albans Herts AL4 9DQ 01727850527 01727853927 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category B & M Care Limited Number of places (if applicable): Under 65 Over 65 0 0 46 46 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Taras Retreat Care Home provides accommodation for up to 46 older people who may also have a dementia. The home was purpose built and opened in 2006. The building has two floors and there is a passenger lift for the use of residents, as well as staircases. All bedrooms are for single occupancy and have en-suite facilities. The home is wheelchair accessible throughout. There are secure gardens all around the home with gazebos and seating areas and the site is surrounded by open countryside. There is ample parking provided at the front of the home. Situated in the rural Hertfordshire village of Sandridge, the home is near to local shops and amenities and close to the city of St Albans. The home can be reached by public transport or by road. The M1, M25 and A1 motorways are all approximately 15 minutes drive away. Current fees for the home range from £690 to £750 per week. There are additional costs for services such as hairdressing and chiropody and details are Annual Service Review Page 2 of 6 explained in the individual service users contract. Copies of the homes Statement of Purpose and Service Users Guide are available from the office together with the last CSCI inspection report. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? The last key inspection took place on 15th July 2008. We looked at all the information we have asked for or received about the service since the last inspection. The manager has completed and returned to the Commission the annual quality assurance assessment (AQAA). The AQAA is a self assessment document that focuses on how well outcomes are being met for people using the service. It also provides some statistical information about the service. Some of the information provided in the AQAA is included in this report. What has this told us about the service? In the AQAA the manager confirms that a robust quality assurance programme is still in operation and that as a result of resident and stakeholder comments additional car parking has been provided at the home. The gardens have also been landscaped and walkways have been extended. The manager states that residents enjoy planting in the raised flower beds and make good use of the gardens. Staff training is continually updated and all levels of staff have attended new training courses. In particular an emphasis on dementia care training has been made and inhouse staff workshops have been established so that staff can discuss the training implications and ensure that good practice is understood and put into practice on a daily basis. In the AQAA the manager states that bathrooms have been redecorated to make them more welcoming and that the environment in the dementia unit has been made more person centred for the benfit of the more confused residents. In addition to the homes passenger lift, a stair lift has now been installed for the additional benefit of the less mobile residents. The manager states that only one complaint has been received in the home in the last twelve months and this was appropriately dealt with. No complaints about the service have been received by the Commission since the last inspection. From the information received so far we have judged that the home is still providing excellent services to the people involved . What are we going to do as a result of this annual service review? We can inspect the home at any time if we have concerns about the services provided. The next key inspection of the service will be undertaken before 15th July 2011. As with all care services, information will continue to be gathered over the intervening period. The homes performance will be subject to a process of continual assessment Annual Service Review Page 4 of 6 and evaluation in the light of any information received, with appropriate regulatory action being taken as indicated. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: Web: We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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