Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd September 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Gables Nursing and Residential Home.
Annual service review
Name of Service: The Gables Nursing and Residential Home The quality rating for this care home is: The rating was made on: two star good service 1 4 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janie Buchanan Date of this annual service review: 2 5 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: The Gables Nursing and Residential Home Eastrea Whittlesey Cambridgeshire PE7 2BD 01733351252 01733204610 corbyan@bupa.com www.bupa.co.uk BUPA Care Homes (CFC Homes) Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia Conditions of registration: Number of places (if applicable): Under 65 Over 65 4 0 54 54 One named service user under the age of 65 years for the duration of their residency in the category of DE Up to 3 places in category DE for service users aged between 60 and 65 years of age Up to 45 places to provide nursing care Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Gables is a purpose built building providing accommodation, support and care, including nursing, for up to 55 people over the age of 65 years with mental health needs or dementia. The home is situated on the outskirts of the village of Eastrea, which lies east of
Annual Service Review Page 2 of 6 None 1 4 1 0 2 0 0 8 Peterborough and two miles from the neighbouring market town of Whittlesey. Public transport is available from Whittlesey to Peterborough and other nearby market towns. Accommodation in the home consists of 55 single rooms, all of which have en-suite facilities, and the home has other bathing and toilet facilities, which are provided with aids to enable the needs of the residents to be met. The gardens, which surround the home, include a sensory garden and there are views over surrounding arable land. Current fees range from £425 to £880 and additional costs include those for hairdressing and toiletries. Additional information about the fees can be obtained from the home. A copy of our inspection report is available on request from the home or via our webiste at www.csci.org.uk Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the home. It also gave us some numerical information about the service. Surveys returned to us residents their advocates staff from other people with an interest in the home. We received 13 in total. What the home has told us about things that have happened: these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. It told us of many good areas of practice for example: a newsletter for residents and relatives to keep them informed of developments in the home; the use of dementia mapping to improve care for residents, and that they were winners of an award by the International Journal of Palliative Care and have been short listed in the palliative care category in the Nursing in Practice Awards 2009. Residents who completed our surveys told us that they received enough information about the home before they moved in, that there were enough staff around when needed and that the home was fresh and clean. One resident told us: they give plenty care and attention to all patients another stated the home responds well to my medical needs. Relatives seemed to rate the home. Comments we received included: I have watched staff and they all seem to know their work are totally dedicated always cheerful and very helpful and they make my husband feel at home and that makes me happy to know he is in good hands. However two relatives felt there should be more activities and outings for residents to participate in. Staff completed our survey and told us that they are given up to date information about the people they support, that they undertake relevant training to their job, and that they feel supported by their manager. However 3 told us they felt that more staff were needed to better meet the needs of residents. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan and will do a key inspection by 13 October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
