Care Home: The Hollins

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Annual service review Name of Service: The Hollins The quality rating for this care home is: The rating was made on: two star good service 2 7 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Yvonne Allen Date of this annual service review: 1 7 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service Address of service: 260 Congleton Road Butt Lane Kidsgrove Staffordshire ST7 1LW 01782779211 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr David Joseph Woodcock,Mrs Dorothy Woodcock Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 3 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Hollins is a large detached house set back from a busy main road between Stokeon-Trent and Congleton, near to the town of Kidsgrove. The home is within walking distance of a number of shops and is on a main bus route to the city centre of Stokeon-Trent. The home comprises on the ground floor, three lounges, a large kitchen and dining Annual Service Review Page 2 of 5 2 7 0 2 2 0 0 9 area, a conservatory, a spare room that was once used as an office, a utility room, toilet and shower area. The first floor consists of five bedrooms; two bedrooms are for the sole use of Mr and Mrs Woodcock and family members. There is a large bathroom/shower/toilet and a separate toilet. Outside there are well maintained enclosed gardens and a large double garage. The property is accessed from a long drive leading from the main road to the rear of the building. The furnishings, fittings and decor had been completed to a high standard throughout. The home is registered to accommodate up to three people with a Learning Disability. However, there are currently two ladies in residence and it is understood that the proprietors do not wish to take any further residents. The proprietors share the duties of running the home and providing care, with personal care being the responsibility of Mrs Woodcock. We did not request fees and this information should be sought directly from the provider. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We carried out this Anual Service Review (ASR) on 17th February 2010. We asked the service to complete a Self-Assessment known as the Annual Quality Assurance Assessment (AQAA). We looked at any information we have received about the service in the last 12 months. This includes any concerns or Safeguarding referrals we have received. What has this told us about the service? The AQAA told us that the service feels that it is continuing to provide good care for the people who live in the home. We have not received any information about the service which would indicate otherwise. What are we going to do as a result of this annual service review? We are going to continue with our planned programme of inspection for the time being but we may bring the Key Inspection forward at any time. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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