Latest Inspection
This is the latest available inspection report for this service, carried out on 29th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Holt.
Annual service review
Name of Service: The Holt The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Wendy Taylor Date of this annual service review: 1 9 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Heath Farm Heath Road Scopwick Lincolnshire LN4 3JD 01526320312 Telephone number: Fax number: Email address: Provider web address:
zoe.armstrong@autismcareuk.com autismcareuk.com Autism Care (UK) Limited Name of registered provider(s): Name of registered manager (if applicable) Mr Richard Harold Edwards Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of people to be accommodated is 6 The registered person may provide the following category of service only - care home only - Code PC, to people of the following gender - either, whose primary care needs on admission to the home are within the following category: Learning disability, Code LD. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Since the last annual service review the home has increased the number of people it can accommodate from 10 to 12 and arranged the accommodation as two separate units. It also has a new acting manager who has applied to register with us. Date of last key inspection: Date of last annual service review (if applicable): Annual Service Review Page 2 of 6 Brief description of the service The Lodge is located near to the village of Scopwick, and is approximately 10 miles from the town of Sleaford, Lincolnshire. It is part of a complex of services, which include four other registered homes, a resource centre, and a main administration centre on the same site. In the village of Scopwick there is a village shop and pub, and Sleaford offers a good range of shops and other amenities. The Lodge is registered for 12 people who have Autistic Spectrum Disorder and a learning disability. The accommodation is a spacious single storey building, which offers a range of living and recreational areas, arranged as two separate units. The Lodge is owned by Autism Care (UK), and the Responsible Individual for the service is Mr Gary Thompson. Mr Richard Edwards is the acting manager. Information provided by the manager shows that the current fees for the service range from £1597.00 to £4110.82. Information about these costs and the day to day management of the home can be obtained from the main office in the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all of the information that we have received, or asked for, since the last annual service review. This included: a) The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for the people using the service. b) Surveys returned to us by the people using the service and from other people with an interest in the service. c) Information we have about how the service has managed any complaints. what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. d) The previous key inspection and annual service review. e) Relevant information from other organisations. f) What other people have told us about the service. What has this told us about the service? Our last annual service review in October 2008 showed that the home was continuing to provide positive outcomes for people. Since the last annual service review the acting manager has sent us their annual quality assurance assessment. The assessment was very detailed and gave us all of the information that we asked for. It told us that regular audits take place for things like medication, health and safety, and record keeping. It also told us about the things that have improved since the last annual service review. These include things like increased staffing levels, new handover checklists, and individualised care plans to show how people make decisions. We also know that after listening to what people had to say about the service, the home has been split into two smaller units so that the environments are more homely, and quieter for people. The assessment also told us about the plans that the home has for the next year. For example, they plan to redecorate at a pace that people who live there can accept. They plan to train more team leaders so that there is more consistency on each shift, and improve the opportunities within their well man clinics. The acting manager is also planning to complete a nationally recognised management qualification. We received some surveys from people who use the service. They show that people feel they are treated well by staff, they can decide what they do with their time, and they know who to speak to if they are not happy with anything. Annual Service Review Page 4 of 6 We also had some surveys from staff. They made comments like fantastic team, always work well as a team, and provide a good quality of life for service users. They told us that there is a good training package for them, and they know what to do if anyone has concerns about the service. Some said that they need more staff members, and we know that staffing levels have now increased. Other people involved with the home said things like the home is passionate about enhancing lifestyles, it is a truly specialist service, and there is an excellent and dedicated staff team. One person told us that it is the only truly effective autism placement they have encountered. Records show that one complaint has been received about the home since the last annual service review, and we know that it has been dealt with properly by the home. We also know that the home has made three alerts to the Local Authority Safeguarding Adults team when they thought people might be at risk. The safeguarding team made some recommendations when they looked into the issues, and we know that the home has carried out all of those recommendations. Our records show that the acting manager tells us about all of the things that happen in the home that affect the people who live there, such as people going to hospital, or medication problems. When they tell us about these things they also tell us how they have dealt with the issues, and what they have done to keep people safe in the future. What are we going to do as a result of this annual service review? The information we have tells us that the service continues to provide positive outcomes for the people who use the service. We are not going to change our inspection plan. The next inspection of the service will be based on the Fees and Frequency Regulations (2007) and the assessment of risk. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
