Latest Inspection
This is the latest available inspection report for this service, carried out on 8th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Newton.
Annual service review
Name of Service: The Newton The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ruth Hannent Date of this annual service review: 0 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 41 Victoria Avenue Hunstanton Norfolk PE36 6BY 01485532756 Telephone number: Fax number: Email address: Provider web address:
nikart@btopenworld.com Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Mrs Carole Nicholls,Mr Frederick Nicholls Number of places (if applicable): Under 65 Over 65 0 3 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Newton is a large detached house in a residential street in Hunstanton. It is located approximately half a mile from the town centre of Hunstanton.The Newton provides accommodation for up to three elderly people who live as part of the family with Mr and Mrs Nicholls and their family. Accommodation is provided in three single bedrooms on the first floor. There is a chairlift to assist those with mobility difficulties. The service users share the communal facilities with the family. There is a small front garden and an enclosed garden at the rear of the Home. The Newton was previously registered as a Small Registered Home prior to the Care Standards Act 2000. The Proprietors would prefer to be part of an Adult Place Scheme but Norfolk County Council has not yet provided such a scheme. Therefore, the Home is registered as a Care Home and measured against the relevant Regulations and National Minimum Standards. The current fee level for the service is the current Norfolk County Council fees paid per week. No Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection. This included: The Annual Quality Assessment Assurance (AQAA) that was sent to us by this service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. Any surveys that have been returned to us from people using the service and from other people with an interest in the service. Information we have about how the service manages any complaints. What the management has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection and any results from visits that we may have made to the service in the past twelve months. Relevant information from other organisations. Any information from other people about the service. What has this told us about the service? This home is run with a family style approach. There are only three residents who have all lived with the manager/owner and his wife for many years. The manager has completed the AQAA that does give us a picture of the care and support offered to each person. It tells us of the way a new person would be assessed and offered a trial stay when a place becomes available. It also tells us that no one has asked to leave after their trial period once they have met the other residents and feel able to live happily as a family. The manager tells us that when questions are asked they are listened to and that each resident is treated individually with opinions valued and choices offered. Risk assessments are carried out and residents are encouraged to live as independent a lifestyle as possible. All three residents have returned a questionnaire to us telling us about the service they receive and all three are full of praise stating I am happy, we live as a family and I would not change anything being just some comments made. All the tick box questions and all written comments are positive. We are also told that residents manage their own personal care needs but are supported for showers, medication and any treatment/hospital appointments. The hairdresser visits every two weeks and the residents take pride and are smart in appearance. The AQAA tells us that the home is clean, comfortable and warm. There are nutritional meals provided and eaten in this family style environment. The home does not employ staff as all care is provided by the couple who own this home. Annual Service Review Page 4 of 6 The Commission has not received any concerns or complaints and the last key inspection report of February 2008 plus the Annual Service Review of March 2009 does not make us change our judgement of this home. What are we going to do as a result of this annual service review? We will continue to carry out an Inspection by 05/02/11. However, we may carry out an Inspection at any time if information received gives us concern. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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