Latest Inspection
This is the latest available inspection report for this service, carried out on 26th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Throwleigh Lodge.
Annual service review
Name of Service: Throwleigh Lodge The quality rating for this care home is: The rating was made on: two star good service 1 0 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Patricia Collins Date of this annual service review: 0 9 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: The Ridgeway Horsell Woking Surrey GU21 4QR 01483740569 01483740569 throwleighlodge@hotmail.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Wingreach Limited Number of places (if applicable): Under 65 Over 65 17 0 The maximum number of service users who can be accommodated is: 17 The registered person may provide the following category/ies of service only: Care home with Nursing - N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Throwleigh Lodge is a care home with nursing for adults with profound learning disabilities, some of whom have additional physical disabilities and complex needs. The building is a large detached property set in a quiet residential area, close to Woking town centre. The accommodation is arranged on two floors in two living units, accessible by passenger lift. Each unit has a communal lounge, separate dining rooms, bathrooms,
Annual Service Review Page 2 of 6 1 0 1 1 2 0 0 8 toilets, kitchen and activity room. Bedrooms are all for single occupancy with washbasins and emergency call bells. Other facilities include a sensory room, ultility rooms and offices. A furnished patio and garden is at the rear of the premises and off street parking is available at the front. Weekly fees range from 1,250 to 1,800 pounds. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? Registered Manager: Mr Hassam Gora Soliman. We looked at all the information received or asked for since the last key inspection. This included: The homes annual quality assurance assessment (AQAA) completed and sent to us by the registered manager. The AQAA is a self-assessment focused on how well outcomes are being met for people using services. It provided quantitative and some numerical information, assessing the homes services against the National Minimum Standards for Adults (NMS) outcome areas. The AQAA demonstrated both areas of strength and where improvements can be made. Information we have about how the service has managed any complaints or allegations received since the last inspection. What the homes management has told us about things that have happened in the service; these are called notifications and it is legal requirement to inform us of these events. The last key inspection report. What other people have told us about the service. Other information supplied during telephone contact with the deputy manager and manager as part of the review process. The report will say what we found as it is written on behalf of the Care Quality Commission (CQC). What has this told us about the service? The completed AQAA was received on time. The content was clear, of good quality and validated by evidence. It supplied all the information we asked for. Changes in needs and health status of the homes ageing population are closely monitored. There are links with health and other relevant professionals and the care service seeks and acts on advice for health prevention and health management. The social model of disability is well-understood, empowering people using services to be as independent as they can be, within individual levels of capacity. They are supported to make choices in their daily lives and disabilities are overcome by reducing environmental, communication and attitudinal barriers. Various communication methods include pictorial and objects of reference to ensure the views of people using services are heard and incorporated in all the home does. There are opportunities for choice in the selection of holidays and day excursions. People using services have a say in the type of social and leisure activities they engage in, inside and outside of the home. Developments since the last inspection include an appointment of a suitably qualified and experienced deputy manager and of a new cook. The menu has been Annual Service Review Page 4 of 6 revised to offer alternative meals and is produced in a pictorial format. The activities programme is more structured and has extended the scope of social and leisure opportunities. Activities encourage and support people using services to be part of their community, enabling them to lead interesting and fulfilling lives. Effort is made to meet religious and spiritual beliefs. The home has two new sluice machines and five people have new wheelchairs specifically for their use. There is an ongoing staff training programme. Since the last inspection staff have received training in food hygiene, health and safety and medication and benefit from a supportive supervision structure. The AQAA states the home is meeting practice obligations under the Mental Capacity Act deprivation of liberty safeguards. Assessments and care plans have been further developed and updated also the statement of purpose and quality assurance systems and tools. The decor and furnishings of the premises is of a good standard and domestic in character and layout. The home is comfortable, clean and hygienic, and suitably equipped and adapted to meet the specialist and complex needs of people using services. Best practice principles underpin the homes operation and management, achieving positive outcomes for people using services and embracing their diversity. Equality and diversity policies and procedures also underpin staff recruitment and training, needs assessments and care planning. Since the last inspection staff have transferred their terms and conditions of employment from the National Health Service to the provider organisation. The home ensures continuity of care through distribution of extra shifts to permanent and regular agency staff. There is a clear and accessible complaint procedure with timescales, ensuring complaints are dealt with promptly. The home has processed and resolved two complaints in the past twelve months. Robust policies are in place for safeguarding people using services from neglect and abuse. Staff are trained to recognise and appropriately respond to indicators of abuse. In the past twelve months two safeguarding referrals were made and managed appropriately. The homes management ensures we are notified about things that have happened. What are we going to do as a result of this annual service review? It is our judgement, based on all available information, that the home is continuing to provide good quality outcomes for people using services. We are not going to change our inspection plan and will carry out a key inspection by 10th November 2011. However we can inspect the service at any time if we have concerns about the quality of the service or safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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