Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Treetops Residential Home.
Annual service review
Name of Service: Treetops Residential Home The quality rating for this care home is: The rating was made on: two star good service 0 3 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ann Wiseman Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Old Ipswich Road Claydon Ipswich Suffolk IP6 0AE 01473830829 01473833057 sheila@cephas-care.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mrs Jane S Hewson Number of places (if applicable): Under 65 Over 65 7 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Treetops Home provides care for seven adults with learning disabilities. The home, which is one of the services of the Cephas Community Care organisation was first registered in 1996. Treetops is a detached two storey dorma style bungalow set in its own grounds at one end of the village of Claydon. Residents can have easy access to the village and its community facilities. The home has a safe garden area and an indoor heated swimming pool. All the residents are provided with single room accommodation which is decorated and furnished to their individual tastes and needs. Treetops provides day services for the residents planned to meet their individual interests and learning skills. The home has its own transport enabling easy access into the local community. Fees range from £750 to £1.500 per week but people should ask the manager for current fees.
Annual Service Review Page 2 of 6 0 3 1 2 2 0 0 8 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last time we carried out a key inspection at Treetops was 3rd December 2008 and this is the first annual service review of this service. We looked at all the information that we have received, or asked for, since the last key inspection or annual service review, which included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people living in the home. It also gave us some numerical information about the service. We also asked people what they thought of the home, previous to this annual service review we sent surveys to people living there and other people with an interest in Treetops; staff members, social workers, doctors and other professionals who visit the home. We checked our records for information we have about how the service has managed any complaints it gets and looked at what the home has told us about things that have happened there, these are called notifications and are a legal requirement. We also had a look at the previous key inspection report and the results of any other visits that we may have made to the service in the last 12 months and took into account any other relevant information that people or any other organisations had shared with us since the last inspection. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We sent surveys to the people living in the home, some of the staff members and other professional involved with the home. We got a good response, the parents and friends of six of the residents completed the survey on their behalf as they have limited communication skills, eight staff returned theirs and one was returned by a healthcare professional. We were told that people liked living at Treetops, one person said, They look after me and take me away for holidays Another person told us that, From our point of view, we see our relative regularly and we are very happy with the care they are receiving at Treetops. One staff members answer to the question what does the service do well was, Treetops staff ensure that all the clients personal needs are met, giving lots of free choice and promoting independence. Another staff member said, We understand our clients needs. We received a survey from a behavioural specialist who offers the home support and advice, they said that the home was, Welcoming of advice from other agencies and Annual Service Review Page 4 of 6 seek it out when necessary. We have not received any concerns or complaints about this home since the last inspection and the manager told us in the AQAA that there have been no complaints made to them in the past year either. They have found it necessary to made a safeguarding alert and have shown that they are able recognise abusive situations and that they are able to work within the local authorities safeguarding framework. All the information given to us indicates that this home continues to provide care that is person centred and the AQAA tells us that they are currently adopting a proactive approach to helping people to find work placements. We were also told that each person living in the home have had a deprivation of liberty assessment in place and that they will be reviewed as circumstances change. There were no requirements made at the last inspection and the AQAA shows us that the home recognises areas where they need to improve and sets out plans to make those improvements. The home continues to let us know about things that have happened since our last visit and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 3rd December 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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