Latest Inspection
This is the latest available inspection report for this service, carried out on 24th May 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Valdigarth.
Annual service review
Name of Service: Valdigarth The quality rating for this care home is: The rating was made on: two star good service 1 2 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Steve Tuck Date of this annual service review: 0 6 0 4 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: Valdigarth 20 Granville Terrace Wheatley Hill Co Durham DH6 3JQ 01429823403 Telephone number: Fax number: Email address: Provider web address:
lorraine@lorrainemarshall.oneadoo.co.uk Name of registered provider(s): Arthur Galloway t/a Valdigarth Residential Care Home,Mr Brian Gibson t/a Valdigarth Residential Care Name of registered manager (if applicable) Mrs Lorraine Marshall Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users who can be accommodated is: 10 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the Home are within the following category: Learning Disability Code LD, maximum number of places 10 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Valdigarth is a care home which is registered to provide personal care and accommodation for up to 10 people with a learning disability. The home does not
Annual Service Review Page 2 of 7 Number of places (if applicable): Under 65 Over 65 10 0 1 2 0 3 2 0 0 9 provide care for people who require nursing care but community based nursing staff can visit the home if this is required. The home is a private business and is owned by Brian Gibson and Arthur Galloway. Valdigarth is a large house set on the main street of Wheatley Hill. Sited in the north east of Durham county, the home provides easy access by public transport to Durham, Sunderland and local towns of Peterlee and Hartlepool. Accommodation is provided on the ground floor and first floor. All bedrooms are single and reflect the individual tastes of people who live there. There is a large separate lounge and dining room and a garden to the rear of the home. It costs between £421.50 to 581.50 to live at this home. Charges for additional services to residents can be found in the homes Service Users Guide. The actual costs that people pay depends on their personal circumstances. Further details can be found in the homes Service User Guide or from the local council. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? This Annual Service Review was Carried out on 11th March 2010. The last Key Inspection was carried out on 12th March 2009. We looked at all the information that we have received, or asked for, since the last key inspection which was finished in March 2009. This included: The annual quality assurance assessment (AQAA) that was sent to us by the manager of this home. The AQAA is a way that the manager of the service can measure and show how well the home meets the needs of people who are supported; sometimes this is called how well their outcomes are met. The AQAA also gave us some numerical information which we can use to measure how well this home is working compared to others. Information we have about how the manager of the home has dealt with any complaints or safeguarding adults referrals. What the manager of this home has told us about things that have happened here. These are called notifications and are a legal requirement. The previous Key Inspection of the home and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations, such as Councils and Health Service Organisations. What other people have told us about the home. We have written to the people who live at the home, people who have supported them to move there like social workers, healthcare staff such as doctors consultants and community psychiatric nurses, and also the staff who work at the home to get their views about how well the home supports people. What has this told us about the service? Twelve people returned surveys which said what they thought about this home. People who live at the home returned surveys. They said things like, Staff look after all my needs. I am satisfied with the home. I enjoy helping make cakes with staff. Annual Service Review Page 4 of 7 The staff look after people well, keep the house clean, takes us out on outings. The food is nice One persons relative wrote, (my relative) is always well looked after he is always nice and clean and the staff are always nice and very caring. He seems happy and I am very happy with the care home. Two people who live at the home said that the home could get repairs and decorating done quicker. People who have supported residents to move to live at the home like social workers and healthcare staff said things like, The home is good at creating a caring and homely setting with a relaxed easy going approach to meeting peoples needs. The staff are open, flexible and responsive. Staff who work at the home made comments in their surveys. They said thinks like: We care for the individual needs of each person living there. Staff work well as a team. We support individuals to be independent to their best potential. I think we offer independence a homely atmosphere and we care for individual needs. Five staff said that the owners could attend to repairs and update the decor of the home more quickly. The homes manager sent us an annual quality assurance assessment (AQAA) when we asked for it. It was clear detailed enough with evidence to back up all of the statements that were made. And therefore gave us the information we asked for about how the home is working. This information included developments in the service, how they provide good value for money, the age range, gender and ethnicity of staff, and the review dates for policies and procedures. The manager told us about the further improvements they wish to make. They have looked at how the home provides value for money and how peoples views and comments are used to measure the quality of the service and to help to improve it further. The home manager said that they regularly talk to people, usually meeting weekly, about how they would like the home and their support to be arranged. One result of these meetings has been to increase the number of support staff. She also described how the home makes sure that peoples race, gender identity, disability, sexual orientation, age, religion and belief are promoted and incorporated into how the service is run.
Annual Service Review Page 5 of 7 The manager also said, That they are integrating with the local community, treating everyone as individuals and helping them achieve their choices and preferences. That they have made sure that people have a variety of activities depending on their choices. That they intend to improve their records to make them better describe what they do and the support that people get. That they intend to improve the way that they measure and take steps to improve the quality of the service at the home. Since the last Inspection, there have been no complaints to the Commission which have shown that the service was at fault nor has anyone contacted us to make sure that people are safeguarded from abuse. The owners, manager and other staff, keep us up to date with things that have happened since our last key inspection. We looked at the information from the questionnaires and in the AQAA and our judgement, based on the information given, is that the home is still providing a Good service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will carry out a Key Inspection by 11th March 2012. However we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people living there. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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