Latest Inspection
This is the latest available inspection report for this service, carried out on 25th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Wakes Hall.
What the care home does well Managers and staff work well as a team, in the best interests of the people who live in the home. People are supported by a staff team who understand their needs, and who are well trained and knowledgeable. People are supported to live the life that they choose, and are consulted with about things that happen in the home. People that we observed looked happy and at ease within their living environment, and were seen freely mobilising around their home. What the care home could do better: No requirements or recommendations for best practice were made as a result of this inspection visit. The service should continue to build upon its solid foundation of good practice. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Wakes Hall Wakes Colne Colchester Essex CO6 2DB three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Neal Cranmer Date: 2 5 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Wakes Hall Wakes Colne Colchester Essex CO6 2DB 01787222044 01787222649 wakes.hall@scope.org.uk www.scope.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Carrie Nicola Irvine Type of registration: Number of places registered: Conditions of registration: Category(ies) : Scope care home 28 Number of places (if applicable): Under 65 Over 65 9 9 learning disability physical disability Conditions of registration: 28 28 Nine persons of either sex, aged 65 years and over, who require care by reason of a physical disability, and who may also have a learning disability, whose names were made known to the Commission in March 2003 Persons of either sex, under the age of 65 years, who require care by reason of a physical disability, who may also have a learning disability (not to exceed 28 persons) The total number of service users accommodated in the home must not exceed 28 persons Date of last inspection Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Wakes Hall is a large Georgian building situated in a rural community near the village of Wakes Colne. The nearest main town of Colchester is approximately eight miles away. Local facilities include a public house, a post office and public transport links. Although gaining access to these facilities is difficult for people using wheelchairs, people living at Wakes Hall have use of appropriate taxi services and the home?s own specially adapted vehicles. Wakes Hall has large grounds and gardens. There are seven self-contained bungalows, one with double bedroom facilities. These bungalows accommodate people who may be preparing to move from Wakes Hall to more independent accommodation. The main building has been converted to meet the needs of people with physical disabilities and has twenty single bedrooms on two levels. The second level is reached by a passenger lift. There are three bathrooms, four showers and ten toilets. The home is divided into two smaller units within the main building. Each group has separate facilities, which include a living room, a kitchen and a dining area. The home has a day care centre attached with a separate entrance. People living at Wakes Hall use this facility for activities and meetings. The home charges between £466.76 and £1,323.67 a week for the service they provide. This information was given to us in August 2007. Information about the home can be obtained by contacting the manager; inspection reports are available from the home and from the CSCI website www.csci.org.uk Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This unannounced random inspection took place during June 2010, and included a visit to the home. This type of inspection is carried out to monitor how the home is operating, and what the quality of the service is like for the people who live there. The visit lasted for approximately three and a half hours, and before we visited we looked at all of the information that we had about the home. This included the previous key inspection report, and reports of any events that had happened in the home. During the visit we looked at things like care plans, and other general record keeping processes. We spoke to, and observed people who live in the home to find out what it is like to live there, and we spoke to staff about how they make sure that peoples needs and wishes are met. Peoples care plans showed that plans were in place to ensure that their needs and wishes were met in a way that respected their privacy and dignity. From discussion and viewing of records it was evident that there were mechanisms in place to enable peoples to raise concerns or make complaints. Records examined showed that complaints were managed in the right way. Records showed that people are supported to access all of the health care services that they require to help them stay well, such as GPs, dentists, opticians and chiropodists. We saw that staff followed the homes policies and procedures when giving out medication, and administration records were completed in the right way. Information we have, and discussion with staff and records in the home tell us that staff have access to a wide range of training in subjects that help them to support people in the right way. We saw that staff had detailed knowledge of peoples needs and worked hard to maintain good working relationships with them. We saw that there is an effective quality assurance system in place which includes opportunities for people to be involved in the running of the home. This is done by way of service user committee meetings. What the care home does well:
Managers and staff work well as a team, in the best interests of the people who live in the home. People are supported by a staff team who understand their needs, and who are well trained and knowledgeable. People are supported to live the life that they choose, and are consulted with about things that happen in the home.
Care Homes for Adults (18-65 years) Page 4 of 8 People that we observed looked happy and at ease within their living environment, and were seen freely mobilising around their home. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
