Latest Inspection
This is the latest available inspection report for this service, carried out on 19th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Washington.
Annual service review
Name of Service: Washington The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Clifford Renwick Date of this annual service review: 0 1 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 18a Bede Crescent Washington Village Washington Tyne And Wear NE38 7JA 01914191867 P/F01914191867 ingrid.larsen@azure-charitable.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Azure Charitable Enterprises Number of places (if applicable): Under 65 Over 65 12 0 The maximum number of service users who can be accommodated is: 12 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the Home are within the following categories: Learning Disability - Code LD, maximum number of places 12 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Briarlea is a large detached house situated in Washington Village, owned by 3 Rivers Housing Association and run by Azure. The service comprises of two separate houses but operate as one service, providing care for 12 adults with learning disablities. Brairlea supports 5 men and 1 woman, and Manders Close supports 6 men. Each person living in the house has a bedroom of their own with the facility to lock the door for added privacy, as well as a key to their room door. Each person also has a key to the door of the house. Everyone in the house shares the lounge, dining room, kitchen,
Annual Service Review Page 2 of 6 bathroom and toilets. There is staff available 24 hours a day, seven days a week to support people in their daily lives and to provide waking night cover. A consistent approach to all areas of service users needs is achieved by a key worker system. The aim of the service is to offer the people who live there a good quality of life by promoting independence as far as possible and a valued lifestyle through access to community based activities. The fees range from 622.10 - 977.21 Pounds per week. In December 2007 the Commission approved a change to the registration. The service is now linked with the companies other home that is separated by the garden area at the rear. Both homes now operate under one manager though each building continues to operate independently with their own staff team. The service has been renamed the Washington service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included. Information we have about how the service has managed any complaints. How any safeguarding adult alerts has been managed. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. A telephone discussion was also held with the senior support worker as part of this annual service review. The last key inspection of this service was carried out on 20th March 2008 and the commission awarded a rating of 2* Good service. The last annual service review was carried out 3rd March 2009. What has this told us about the service? In discussion with the senior support worker it was confirmed that decoration has been carried out in both buildings as part of the ongoing maintenance programme. There have been no changes to staffing levels and good staffing levels are in place to meet the needs of the service users. Confirmation was received that staff training is ongoing and at the time of this review all staff were undergoing a distance learning course. This is on the safe handling of medicines and is an accredited course being carried out through Durham and East Houghall college. The senior support worker also confirmed that staff had received updated refresher training in control and restraint and the use of breakaway techniques. During our last review we looked at safeguarding adults procedures and an incident that had been dealt with using the support and involvement of other agencies. Annual Service Review Page 4 of 6 This related to one particular person where a number of areas had been identified and which required additional support measures to be put in place. These have been fully addressed by the home and there have been no further reported incidents. In discussion with the senior support worker it was confirmed that the staffing cover between the hours 7am - 11pm is in relation to one service user, and it is part of his contractual hours of support. As well as staff being instructed about how observational procedures were to be followed at all times. From discussion it was confirmed that this had had positive outcomes for service users and staff. And as previously stated in this report there have been no further incidents or concerns. It was also confirmed by the Senior support worker that all staff have also undergone updated training on epilepsy awareness as part of keeping their training up to date. Staff continue to receive formal supervision from the manager and also have the opportunity to take part in staff meetings. As reported in our last review of the service new systems and documents had been introduced in the Life plan file for each service user to identify the level of support required. In discussion with the senior support worker it was confirmed that these are working well and all staff are familiar with the documents in use. There have been no complaints received since our last annual service review in March 2009 and there are currently no matters relating to safeguarding. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 1st December 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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