Latest Inspection
This is the latest available inspection report for this service, carried out on 11th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Weybourne.
Annual service review
Name of Service: Weybourne The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rosemary Blenkinsopp Date of this annual service review: 1 1 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Finchale Road Abbeywood London SE2 9AH 02083108674 02083101953 jeanette.dwyer@kcht.org.uk www.kcht.org Avante Care and Support Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 20 0 0 20 The maximum number of service users who can be accommodated is: 40 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The Company has appointed a new Chief Executive. The organization, which was formally known as Kent Community Housing Trust, has re branded and the new company name is Avante Care and Support Services. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Weybourne is a Home for 40 older people that is run by Kent Community Housing Trust KCHT. The Home specialises in the care of people with dementia and the majority
Annual Service Review Page 2 of 6 of the residents are in this category. Weybounre is purpose-built over two floors in Abbey Wood. There is a parade of shops nearby, and Abbey Wood Station is a short distance away. There are thirty-three rooms on the ground floor and a further seven on the first floor. Seven rooms have ensuite facilities. There are four lounge areas, a large dining room, a small visitors room and a central courtyard garden that has flowerbeds designed for colour and scent. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last quality assurance assessment (AQAA) was sent to us by the service 2008. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. There has been no updated AQAA received since, although this has been requested as it should be completed annually. Other information we have about this service includes notifications under Regulation 37 which advise the CQC of untoward events in the service. These notifications are a legal requirement. There have been a number of Regulation 37 reports sent to us from the service, many of which refer to altercations between residents. The previous key inspection was conducted 20th January 2009 where the service was awarded a two star rating. Arising out of that visit four requirements were made in relation to assessments, written records and dignity issues. Additional information received about the service was also included. Comment cards were sent by e mail to the service, 26 November 2009 at the point of completing this report none had been received. The CQC has been advised that there have been investigations undertaken by the Local Authority and safeguarding procedures have been instigated. What has this told us about the service? Since the last key inspection the home is under temporary management arrangements. Sue Gibbs is standing in whilst the Registered Manager is absent. Sue Gibbs has worked for the organization in a management capacity for sometime. She is managing the home whilst her own home is being re built and this is not a permanent move. Greenwich Local Authority suspended admissions to the home July 2009 following a safeguarding investigation. This meant that no new admissions could be placed in the home until a full review of the residents living in the service, records and documentation were assessed as satisfactory. A full and through review took place by the Local Authority. The embargo on admissions remained in place until 19 October 2009, when it was lifted and new admissions were accepted. In addition a number of residents were moved to other facilities as it was identified during that review, that the service could not meet their needs. A further investigation was undertaken in response to an anonymous complaint about the management of the organization. The Local Authority took no action as a result of the investigation. At the point of writing this report we have no comments to include and the AQAA information is not current hence there is no reference to either of these. Due to all of the information we have referred to above, and the absence of other Annual Service Review Page 4 of 6 information has revised our opinion of the service. What are we going to do as a result of this annual service review? The service will be inspected within six months of this Annual Service Review. Annual Service Review Page 5 of 6 Reader Information
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