Latest Inspection
This is the latest available inspection report for this service, carried out on 17th July 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Weymouth AfterCare Centre.
Annual service review
Name of Service: Weymouth AfterCare Centre The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Foot Date of this annual service review: 1 7 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Carlton House 9 Carlton Road North Weymouth Dorset DT4 7PX 01305779084 01305750879 carlton9@tiscali.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : past or present alcohol dependence past or present drug dependence Conditions of registration: Mrs Joy Marie Felgate Number of places (if applicable): Under 65 Over 65 15 15 0 0 The maximum number of service users who can be accommodated is 15. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Past or present alcohol dependency (Code A) Past or present drug dependency (Code D) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Weymouth Aftercare Centre is a private care home that provides a residential rehabilitation programme for up to 15 men who are drug or alcohol dependant. The Centre is a large house situated in a quiet residential area of Weymouth within easy walking distance of the seafront and local amenities. There is a small garden area at the back of the house and parking for a few cars at the front of the building. It has been established as a care home for approximately 15 years and retains strong links
Annual Service Review Page 2 of 6 with the local community. The Centre accepts people from any part of the country. Ordinarily, people are admitted from a primary care unit, where treatment has already commenced. In some cases people may come directly from prison or may be subject to a probation order. Placements are of a short-term nature, approximately of three months duration. People either choose to return to their own area or move on to a half-way house in Weymouth. People are encouraged to take responsibility for their own recovery. The emphasis is on participation in daily activities, household chores and group meetings. Staff provide support through individual and group counselling sessions. People using the service are expected to comply with the structured programme. In pursuance of the goals that people are seeking to achieve, certain rules and restrictions are in place, which limit individual freedom. People formally agree to these arrangements before admission. The fees for the home are from £472.50 each week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection which took place on on 26 June 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and concise and gave us the information we asked for. We also received 12 completed surveys from people living at the home. These tell us that people are asked if they want to move into the home and are provided with sufficient information prior to making a decision to move in. People tell us that they make their own choices and decisions about what they do during the day and evening. Many positive comments were received from people living at the home about what the service does well. These include, everything is well run, the service, keeps me clean and sober and gives me the treatment I need, guides me in the right direction to live my life in a sober way, I chose to come to the home, nothing keeps me here except myself, and I am learning to beat my addictions. The AQAA tells us that over the last year the service has stayed consistent, but with improved communications with care and legal teams. Everyone receives a care plan. In the last year updating of records has improved. Our surveys tell us that the people living at the home are treated well by the staff, who listen and act on what is said. Complaints any concerns are followed up promptly. Everyone responding to a survey said they knew who to talk to if they had a concern and how to make a complaint. Over the year year the service has tightened up their procedures for making CQC Annual Service Review Page 4 of 6 aware, at the time of complaints. 1 complaint was received and resolved in the last year. We received 3 completed surveys from staff. These tell us that staff are always given up to date information about the needs of the people they care for. The manager meets with staff regularly to discuss working practices and is said to be supportive. The staff say they have enough support experience and knowledge to meet the different needs of people living at the home. Staff say the home offers choice ,individual personal care and support, and does an excellent job of rehabilitating people into the community. Staff say communication between the team is good and that everyone does their best to listen and encourage service users to live without drugs or alcohol. 5 permanent members of staff are employed at the home. All have achieved an NVQ level 2 in care or above. Staff responding to our surveys confirmed that they received induction training and ongoing relevant training to meet the needs of people at the home. There is a low staff turnover. I person has left during the year. The home aims to operate at full occupancy. There have been no long term admissions over the year. There have been 61 short term admissions. There are a range of policies and procedures in operation which are regulary reviewed. The AQAA sumarises the service last year as putting our clients health and progress first, with any concerns discussed quickly, dont guess or pass it by. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. There is no evidence to indicate that outcomes at the home have changed since the last inspection of the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 25 June, 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
