Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd February 2010. CQC has not published a star rating for this report, though using similar criteria we estimate that the report is Not yet rated. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CQC judgement.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Whiteleaf Cottage.
Annual service review
Name of Service: Whiteleaf Cottage The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: User doesnt belongs to any group Date of this annual service review: 3 1 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Lower Road Teynham Sittingbourne Kent ME9 9LR 01795520965 01795520965 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Cartref Homes UK Ltd Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Whiteleaf Cottage is a registered care home for 5 Adults with learning disabilities. It is a specialised service designed to meet the needs of male service users either with a previous forensic background, or service users who have been assessed as at risk from offending. The service user guide, statement of purpose, and reports from the Commission for Social Care inspection are available to service users and are kept in the office. All service users have their own copy of the service user guide.
Annual Service Review Page 2 of 6 The home is staffed 24 hours. There is a registered manager and a team of support staff. Clinical support is provided from local psychiatry and psychology services. Whiteleaf Cottage is situated in a rural area in the village of Teynham. It is close to the towns of Sittingbourne and Faversham. The village has some amenities, including a train station, pub and small shop. Charges for additional needs of service users are individually assessed. The range of charges payable were not available by the time of issue of this report. But purchasers of the service will be given a full breakdown of the fees charged. The e-mail address for Cartref is: care@cartrefhomes.co.uk Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information received or requested by us since the last key inspection. This included 1. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. 2. Information we have about how the service has managed any complaints. 3. What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. 4. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 5. Relevant information from other organisations. 6. What other people have told us about the service. What has this told us about the service? Since the last inspection and previous annual service review, the Commission is not aware of complaints about the service. The Commission understands there are no current Social Services Safeguarding Adults procedures taking place for the protection of residents. The Commission continues to be informed by the manager about notifiable incidents affecting the safety of residents. The AQAA makes declarations about safety checks for the premises. The AQAA contains information about how the service is conducted and plans for improving services for residents. Barriers to improvement are stated as: 1. Difficulty in recruiting staff. 2. Supporting residents with complex impairments and behavioural problems and helping them to gain access to meaningful educational and occupational opportunities and 3. Sourcing reliable and effective clinical support for the service. The ways of addressing the barriers were shown as: 1. Maintaining reaslistic salaries. 2. Developing staff through NVQs Levels 2 to 4. Annual Service Review Page 4 of 6 2. Maintaining good budgetary control. 3. Supporting individuals with behavioural and complex needs with high levels of support and supervision. 4. Finding alternative sources and renegotiating the terms for clinical support services. The AQAA reiterated the plans outlined in the AQAA sent to the Commission for the previous year and plans for development are being carried forward. What are we going to do as a result of this annual service review? We changed our inspection plan schedule for the service as a result of this annual review. We intend to do a key inspection by September 2010. The intention was to carry out a key inspection before September 2009 but it was decided that the service did not require such a visit at this time. However, we may alter these planned arrangements if we receive information that makes this necessary for the safety of residents. The quality rating for this service is 2-Star. This means that people who use the service experience good quality outcomes. The previous key inspection was carried out in October 2007 and the last annual service review was in September 2008. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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