Latest Inspection
This is the latest available inspection report for this service, carried out on 30th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Woodstock.
Annual service review
Name of Service: Woodstock The quality rating for this care home is: The rating was made on: two star good service 1 7 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Geraldine Allen Date of this annual service review: 1 2 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 44 Ketts Oak Hethersett Norwich Norfolk NR9 3DJ 01603812214 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mr Michael Cammack,Mrs Brenda Cammack Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Woodstock is a detached house, located just outside the village of Hethersett. The home provides care and accommodation for three adults with a learning disability.The home is owned by Mr and Mrs Cammack who also own 14 Churchfields which is located nearby. The residents live in a small domestic type setting each with a single room. There are good community and social facilities within easy reach of the home. 1 7 0 2 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA), that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information received from other organisations. What other people have told us about the service.. What has this told us about the service? The home sent us a completed Annual Quality Assurance Assessment (AQAA) by the date we requested it. The AQAA was well written and gave us information about what the service does well, any changes that have been made in the last 12 months and any plans for the coming year. The service told us they consult regularly with people using the service. Woodstock is a small home, where the people who use the service are part of the family. Because this is a small and relaxed environment, communication and informal chat take place continuously. The home has told us they act on any feedback they receive and views expressed by the people living at the home. The home has told us they have experienced some difficulties during the last 12 months due to the lack of qualified social workers available to support the people using the service. They have told us they work closely with the social workers and community nurses who are available and have tried to reduce the impact by continuing to promote the needs of the service users with health and social care professionals. The service lets us know about things that have happened that may affect the people living at the home. They have told us that no complaints have been received and they have not made any referrals to the safeguarding adults team. We have not received Annual Service Review Page 3 of 5 any complaints about the service. The home has provided us with information that demonstrates they are continuing to provide good care. They have told us they provide people using the service with a good quality of life, a high standard of living and a safe and caring environment. Comprehensive care plans and risk assessments have been developed that reflect the individuality of the people living at the home. Our judgement is that the home continues to provide a good service and that they know what further developments they need to make in order to achieve continuous improvement. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 17th of February 2012. However, we can inspect the service at any time if we had concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
