Inspection on 16/09/09 for 191, Kneller Road
Also see our care home review for 191, Kneller Road for more information
This is the latest available inspection report for this service, carried out on 16th September 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
People are happy living at the home. They are given a good level of support and have their individual needs met. Care records which tell the staff about everyone`s needs are clear, detailed and very well laid out. The staff are happy working at the home, are well supported and trained. The manager knows the service well and is committed to improving things for people who live there.
What has improved since the last inspection?
All the requirements we made at the last inspection have been met. People have had their own personal achievements. There have been improvements to staff training, records and the environment.
What the care home could do better:
All the National Minimum Standards we assessed have been met or exceeded at this inspection. We have not made any requirements. There are good systems for auditing and measuring quality at the home and the manager is committed to using these and improving the service where needed.191, Kneller RoadDS0000017376.V377654.R01.S.docVersion 5.3