Inspection on 03/09/09 for Birtley House Nursing Home
Also see our care home review for Birtley House Nursing Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 3rd September 2009.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service provides a comfortable environment for people to live in, which is situated in extensive grounds for people to access. Two people told us " The facilities and grounds are wonderful" and "The home provides very pleasant surroundings". Each person has a detailed care plan , which is regularly reviewed and the service has good links with a range of other health and social care professionals. A number of positive comments were received from people and their representatives about the care , support and the approach of staff including, "There is an extremely caring attitude at the home and the staff are always polite and considerate"; "The staff are so pleasant"; "The home provides competent and caring staff"; "I am very happy with the special care that my relative gets at Birtley House" and " The care staff are respectful, marvellous, approachable and very polite". The service provides a good range of activities and entertainment and people are provided with an entertainment programme . A person surveyed said, "The activities are innovative". People are provided with a varied and well balanced meals . Comments we received from people and their representatives included, "The service provides good and appropriate food"; "The menus are excellent" and "There is very good food". Staff are well trained and attend a variety of courses ensuring that they are able meet the needs of people living in the service. Regular consultation takes place with people to gain their views and feedback surveys are conducted.
What has improved since the last inspection?
The service has provided photographs of people with their medication administration record for identification.
What the care home could do better:
No requirements were made as an outcome of this visit .Three good practise recommendations were made The statement of purpose needs to include information about how the needs of any younger adults admitted to the service are to be met It is recommended as good practise that where medication is hand transcribed on to the medication administration record that these are checked and signed by two members of staff. Staffing levels at in the home should be kept under review.