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Inspection on 09/02/10 for Clyde House

Also see our care home review for Clyde House for more information

This is the latest available inspection report for this service, carried out on 9th February 2010.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Clyde House The quality rating for this care home is: The rating was made on: two star good service 2 0 1 2 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Fiona Bryan Date of this annual service review: 0 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: 330 Wellington Road North Heaton Chapel Stockport Cheshire SK4 5DA 01614328677 F/P01614328677 clydehouse330@supanet.com Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Name of registered manager (if applicable) Clyde House Limited Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: The home is registered for a maximum of 17 service users to include: * up to 14 service users in the category of MD (Mental Disorder) excluding learning disability or dementia. * up to 3 service users in the category of MD(E) Mental Disorder - over 65 years of age, excluding learning disability or dementia. The service should at all times employ a suitably qualified and experienced manager who is registered with the Commission for Social Care Inspection. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Clyde House is a semi-detached Victorian property, with accommodation situated on three floors. The home is owned by Mrs Nawal, who took ownership of the home on Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 14 3 2 0 1 2 2 0 0 7 the 21st April 2006. The home is an adapted building. There are nine single bedrooms and four double bedrooms. The care home accommodates up to 17 male residents who are recovering from mental illness. The care home is registered for 14 adults between the ages of 25 and 65 plus three who are over 65. Clyde House is situated near to the junction of Heaton Moor Road and the A6; there are shops close by and a bus stop just outside the home. The home has a statement of purpose and service user guide which were reported to be given to prospective service users when they visit the home to look round. The fees for staying at the home vary from £450 to £950 per week, depending on an assessment of care needs.. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. This was looked at and the information provided taken into account. The AQAA is a self-assessment that informs us about outcomes for people who use the service. As well as other information, it also tells us what the service has done within the previous 12 months, what they think they are doing well and how they could develop and their plans to do so in the next 12 months. Surveys were provided to people who use the service. We looked at information we have about how the service has managed any complaints. We considered what the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. We looked at the history of the service by reflecting on previous inspection outcomes. Any other relevant information from other organisations was considered along with what other people have told us about the service. What has this told us about the service? The home sent us their AQAA on time. The assessment was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what their plans for further improvement are over the next 12 months. Nine surveys were returned by people living at the home. These confirmed that people were satisfied with the overall quality of care provided. People said they always or usually got the personal care, medical care and support they needed, staff always or usually listened and acted on what they said and they were able to make choices about how to live their lives. Six staff also returned surveys. They confirmed that they were given training that supported them in their roles and were seen regularly by the manager to discuss how they were working. In the AQAA the manager reported that 50 of care staff at the home had successfully completed National Vocational Qualification (NVQ) training. We have received no complaints about this service. Since the last inspection a new manager has been appointed who is in the process of registering with us. Looking at all the evidence available to us, our judgment is that there is no reason to change the current rating of the home. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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