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Inspection on 16/02/10 for Grove Park House

Also see our care home review for Grove Park House for more information

This is the latest available inspection report for this service, carried out on 16th February 2010.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Grove Park House The quality rating for this care home is: The rating was made on: two star good service 1 2 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Susan Shamash Date of this annual service review: 3 1 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 57 Grove Park Road London N15 4SL 02088088428 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Name of registered manager (if applicable) Akwa Care Homes Ltd Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: The maximum number of service users who can be accommodated is: 5 The Registered Person may provide the following category/ies of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disabilities or dementia - Code MD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Grove Park House is a registered service to provide residential care for 5 users between the age of 18 to 65 years, with mental disorder, excluding learning disability or dementia. The registered provider(s) are Akwa House Limited with Mr. Alexio Kadira as responsible individual and Mr. Terence Gaylord Muzamhindo as registered manager. The home is located at 57 Grove Park road, Tottenham, London, N15 4SL. Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 5 0 1 2 0 2 2 0 0 9 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? This annual service review included a review of information that the Commission has received about the service since the previous Key Standards Inspection in February 2009. We looked at all the information that we have received, or asked for, since the last Key Inspection. A current annual quality assurance assessment (AQAA) was received from the service as requested. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using this service. It also provides some numerical information about the service. We also looked at the information we have about how the service manages any complaints and safeguarding adults concerns, and what the service has told us about things that have happened since the previous inspection. No completed surveys were received regarding the service. The findings of the previous Key Inspection, and relevant information from other organisations were also considered as a part of this review. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and detailed giving us all the information that we asked for including information about how the home ensures that equality and diversity issues are addressed appropriately. The service considers that its strengths lie in providing community residential care for people with mental health problems, including challenging behaviours, forensic histories and drug and alcohol abuse, being an investor in people, an equal opportunities employer and providing safe, comfortable and secure accommodation for their residents. They also advise that they provide guidance and support to residents on varying issues, nutritious food , and work hard to find out what the residents need from their services, implementing any necessary changes. They advised that they had initiated a regular legionella checking system, and replaced the linen in all rooms since the previous inspection. They are in the process of redesigning their brochures and website to provide more up to date information to prospective residents. Plans for further improvement included more training for management such as counselling, dual diagnosis and leadership training. There were also plans to add more colour to the interior of the home in communal spaces with residents input, and liaise with social workers to improve availability of activities for clients deemed to be of high risk to avoid social exclusion. Finally they planned to take residents on longer excursions depending on risk assessments. We looked at the information in the AQAA and our judgement is that the agency is still providing a good service and that they know what further improvements they need to make. The agency have provided us with all the information that we asked for, and continue Annual Service Review Page 4 of 6 to work well with us, indicating that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 11th February 2012, with the possibility of a random inspection visit prior to this. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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